We performed a comparison between BeyondTrust Password Safe and Keeper based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to manage privileged account passwords is the most valuable feature."
"The CI/CD and REST API are also satisfactory; the solution has a full PAM feature set and they all work well."
"The best aspect of the product is the ability to onboard devices. You can scan the IP subnets and onboard all the devices. You can then segregate them if it's a network device or a firewall. If it's a Windows server or a UNIX, you can basically scan your IT infrastructure and onboard the efforts, which should be managed. Once they have been onboarded, then the session management and password management are easy and nicely configurable."
"It simplifies your compliance and tracking to benchmark other credentials and analytics."
"I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"BeyondTrust Password Safe is a good PAM tool."
"The product has improved security and login due to the system recordings. In case, there is a doubt that someone has done something which they shouldn't have been doing, we can just go back and check what the user actually did."
"Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting."
"Chrome extension and app."
"The ability to autofill the login credentials has saved me a lot of time in my day to day computing."
"The installation and its use are very simple."
"It has a double authentication factor increasing the security level."
"It keeps my passwords organized and safe."
"Possibility to login using the fingerprint sensor on Android/iPhone."
"What I like the most is the fact that I can just mark anything and it is automatically copied into the clipboard."
"The chat support is quick. I have never encountered any problems. On the contrary, they have been very helpful and kind."
"The pricing is not cheap, but it could be better."
"There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately."
"When we deploy BeyondTrust, we have to deploy our own database on a SQL server. It doesn't deploy the database. I wish BeyondTrust packages the whole solution in one and includes the MySQL database so that when you deploy it, it deploys everything for you. BeyondTrust gives you the software, but you are in charge of setting up your own database. It is a single appliance just for the BeyondTrust portion but not the database. Unless that has changed in later releases, you have to set up your own database for BeyondTrust Password Safe. I find that part complex because we then need the expertise and help of the database team to set it up, which also increases the deployment time. If they can deploy the database, it will reduce the deployment time."
"Documentation is the primary area of improvement."
"I think that BeyondTrust Password Safe could be improved with more testing. In the beginning, they were practically using customers as beta testers. Maybe the product has evolved since I last used it, but if you look at PAM, privileged access management, whatever's out there has already been done. I don't see there being any other enhancements that are being made regarding PAM, except to support more cloud-based applications."
"We don't have much control over the appliance. When anything happens in the backend, we have to depend on the support team. We need to raise a case so that they can update the appliance. If we have control over it, we would be able to troubleshoot easily."
"There is a limited capacity on the appliance, which I wasn't informed about when I purchased the product. I can have a maximum of 150 rules per appliance; any more than that and rule processing becomes very complex, especially regarding password revision. Hitting a capacity limit you don't know about can be problematic. Ideally, we would not have a limited capacity, allowing us to be in a completely managed state with password rotation for every service account, not just the highly privileged ones."
"The only feature they could improve is the banners because they aren't informative. For example, if something is not correct and I open the error notification, the dialogue box simply says, "This is an error." It would be great if they could provide some valuable comments about how to fix the errors."
"The technical support has no experience."
"Needs to provide an API to be integrated with the information systems and offer secure file hosting service with sharing and editing capabilities."
"Keeper does not provide password management for mobile apps."
"Room for improvement in my eyes would be being able to share my credit cards and other types of information. The only thing they really share is passwords, and you can only do it with one password at a time. When you're trying to share it out or trying to remove it from being shared, you can't do multiple selections."
"Ability to set up password profiles that can predefine custom fields and password complexity."
"Needs to improve KeeperFill on iOS."
"Ability to store 'files' from IOS & Android devices. You can store pics from these devices currently. Most file formats can be uploaded from PC's/Macs"
"I would love it if you didn't have to re-authenticate when you start up a new browser."
BeyondTrust Password Safe is ranked 5th in Enterprise Password Managers with 19 reviews while Keeper is ranked 10th in Enterprise Password Managers with 32 reviews. BeyondTrust Password Safe is rated 7.6, while Keeper is rated 9.2. The top reviewer of BeyondTrust Password Safe writes "Allows us to automatically rotate passwords, set the complexity, and enforce password policies on privileged accounts". On the other hand, the top reviewer of Keeper writes "It's an inexpensive, scalable solution that has improved our security". BeyondTrust Password Safe is most compared with HashiCorp Vault, Azure Key Vault, LastPass, BeyondTrust Privileged Remote Access and BeyondTrust DevOps Secrets Safe, whereas Keeper is most compared with HashiCorp Vault, CyberArk Privileged Access Manager, Azure Key Vault, LastPass and Dashlane. See our BeyondTrust Password Safe vs. Keeper report.
See our list of best Enterprise Password Managers vendors.
We monitor all Enterprise Password Managers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
