Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
No issues with scalability. It is a fairly simple model. If I wanted to add five more, I would just buy five more people and licenses, apply the program to their computers, and give them their login.
The initial setup is easy. If you want the desktop program, you just download and install it.
It is very straightforward to set up, use, install, and transfer sessions.
The most valuable feature is that this solution can be implemented regardless of the operating system.
CyberArk has been easy for us to implement and the adoption has been good. We've been able to standardize a bunch of things. We've been able to standardize relatively easily with the use of the platforms and managing the policies.
CyberArk is a very stable product and it's a stable product because it has a simple design and a simple architecture that allows you to leverage the economies of scale across the base of your infrastructure that you already have implemented. It doesn't really introduce any new complex pieces of infrastructure that would make it that much more difficult to scale.
When we started with RPA, there was a requirement that every credential and the bots themselves be protected through the PAM system. From the get-go, we've had CyberArk in the middle... We've got a pretty robust RPA implementation with our PAM platform. Users, bots, the credentials — everything is managed via our PAM solution.
Right off the bat, the most valuable feature is the DNA scan. It gives us the ability to scan our environment and find the accounts that we're going to need to take under control.
The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task.
For a while, there were individual IDs having privileged access. We wanted to restrict that. We implemented the solution so that it can be more of internal control. We can have session recordings happening and reduce our attacks.
There are no issues with scalability. Our clients are very happy to use the product.
We are maintaining compliance in PCI, SOX and HIPPA, which is a big thing. Auditors really like it, and it has made us stay compliant.
Network browsing and connecting on the LAN, because if you can't see the computers on your network, what good is the product?
They need to improve their technical support.
Changing your password should be simplified, and there should not be a charge for it.
There is a bit of a learning curve, but it's a pretty complex solution.
CyberArk has to continue to evolve with that threat landscape to make sure that they're still protecting those credentials that are owned by those that have privileged accounts in the firms.
The one place where we found that this product really needs to improve is the cloud. Simple integrations don't exist, even today. We don't have anything specific on CyberArk for managing, SaaS products, SaaS vendors, SaaS credentials. I understand it's a vendor-based thing and that they have to coordinate with the other vendors to be able to do that, and there are integrations coming. But these are the major places where CyberArk definitely needs to invest some more time.
It's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers.
Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use.
Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server.
The initial setup of CyberArk is a challenge if you do not have prior experience with it.
Make it easier to deploy.
Pricing and Cost Advice
The rescue model is licensed by user.
The pricing is worth the value.
Information Not Available
In comparison to other products on the market, CyberArk is a more costly product.
This solution is considered to be more expensive than others out there on the market today.
I do not have any opinions to add about the pricing of the product.
No, I do not have any advice on the price of the product.
Network and security licenses are currently being managed by other outsource vendors, so they are facing some type of problems in the digital aspect.
With reducing the privileged account access, there has been a huge improvement. They are now bringing more accounts on a little at a time.
If you are looking at implementing this solution, buy the training and go to it.
Our risk is definitely significantly lower. Also, our resources are low.
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Also Known As
|Bomgar Privileged Access||CyberArk Privileged Access Security, CyberArk Privileged Account Security, SSH Key Manager, Privileged Session Manager, Privileged Threat Analytics, Application Identity Manager, On-Demand Privileges Manager, Endpoint Privilege Manager|
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
Privileged Remote Access enables security professionals to control, monitor, and manage privileged access to critical systems.
CyberArk is the trusted expert in privileged account security. Designed from the ground up with a focus on security, CyberArk has developed a powerful, modular technology platform that provides the industry's most comprehensive Privileged Account Security Solution.
Learn more about LogMeIn Rescue
Learn more about BeyondTrust Privileged Remote Access
Learn more about CyberArk PAS
|Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.||Horizon Beverage, Air Liquide, Gateway Bank of Florida||Rockwell Automation|
Translation And Localization Position14%
Software R&D Company29%
Comms Service Provider11%
No Data Available
Financial Services Firm28%
Software R&D Company32%
Comms Service Provider15%
Financial Services Firm9%