Compare BeyondTrust Privileged Remote Access vs. One Identity Safeguard

BeyondTrust Privileged Remote Access is ranked 10th in Remote Access with 1 review while One Identity Safeguard is ranked 2nd in Privileged Access Management with 14 reviews. BeyondTrust Privileged Remote Access is rated 9.0, while One Identity Safeguard is rated 8.4. The top reviewer of BeyondTrust Privileged Remote Access writes "A easy-to-use solution for providing multi-platform remote support". On the other hand, the top reviewer of One Identity Safeguard writes "Improved our security posture by making password changes easy and allowing us to make regular password changes to service accounts". BeyondTrust Privileged Remote Access is most compared with One Identity Safeguard, CyberArk PAS and WALLIX Bastion, whereas One Identity Safeguard is most compared with CyberArk PAS, BeyondTrust Privileged Remote Access and Fudo PAM.
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Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
No issues with scalability. It is a fairly simple model. If I wanted to add five more, I would just buy five more people and licenses, apply the program to their computers, and give them their login.​The initial setup is easy. If you want the desktop program, you just download and install it.It is very straightforward to set up, use, install, and transfer sessions.

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The most valuable feature is that this solution can be implemented regardless of the operating system.

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We use the solution’s Approval Anywhere feature which enables us to add an extra layer of security for critical passwords without adding time-consuming approval processes. By using this platform, if someone goes on a vacation, out of office, or needs urgent/planned leave, then our setup will select the functions tied to that person and automatically delegate them to the next person. That person can start performing that duty based on their access. No sharing of passwords is required.It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with.We are able to log and get reporting on all privileged activity that is being performed. We like the fact that we can leverage the session recording feature, which is especially valuable when we're dealing with third-party vendors that have to remote into our our boxes and servers to do any work on behalf of the bank. Now, we can record everything they are doing to ensure that they're only doing the changes that were needed. In addition, we use it to leverage knowledge transfer with our internal staff.We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless.It has greatly helped improve our security posture. Safeguard has an option where it will reset passwords on service accounts, then go out to those servers where that service account is running as a service and update the password on it. That makes password changes very easy. We can regularly change passwords now and are planning on making it an annual activity, where all the people who own service accounts will go in and make sure all their passwords get changed, updated, and reset.All sessions are audited and they are indexed/searchable through the GUI.The solution's most valuable features are the efficiency and the quality of the recording.The way the solution is installed and deployed is very valuable. They make it very easy.

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Cons
​Network browsing and connecting on the LAN, because if you can't see the computers on your network​, what good is the product?They need to improve their technical support.

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Changing your password should be simplified, and there should not be a charge for it.

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The multilanguage functionality does not support the Arabic language, even though this solution is deployed in an Arabic region.From a usability perspective, what we are finding out is that our privileged domain admin users, in particular, want functionality for extending a checkout session. So we are working with One Identity support to see if there's an enhancement that can be made to the product.Some of the out-of-the-box reporting isn't that rich. We spoke to our Safeguard reps who have acknowledged that some of the reporting features can certainly be improved and that we're not the only customer who has cited this. There are very little out-of-the-box reporting capabilities. You have to build the queries and the report. I believe in the next release they're going to be addressing this.The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0.Transparent mode was too cumbersome, so I don't foresee us being able to use it. On paper when we were initially talking about it, it was definitely going to be the preferred method until we realized the burden it would be on our network guys. Then, we had to step back and reevaluate what we wanted to do. That's when we changed our approach to use the RD Gateway feature.Monitoring of the platform should be easier and more functional so that you can have a clear picture of the running service.I would like to see an adjustment with more enterprise architecture. You can buy multiple appliances but you can not fully separate different functions, so scaling might be a bit more complicated.Our experience with technical support has been disappointing. We require more prompt and faster response times. We require answers to our questions right away but we haven't received that level of support.

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Pricing and Cost Advice
​The rescue model is licensed by user.The pricing is worth the value.

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Information Not Available
We have a yearly license. The cost depends on how much a company wants to invest in technology. In our organization, we believe in modern digitization and automation processes so we found it affordable. One Identity was not that much less than other solutions and it is not a cheap solution. There were number of cheaper solutions. However, it's the most effective, according to our evaluation.It was definitely cheaper than the other two products that we evaluated.Our licensing costs are on a yearly basis.It is a bit on the pricey side, but you get what you pay for. You don't want to get anything too cheap because then you get cheap stuff and cheap support. That really never helps anybody.The full license is expensive but if you plan to use it in a big organization then it is the best option because it is more flexible.Setup cost, pricing and licensing are all very expensive.

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Also Known As
Bomgar Privileged Access
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LogMeIn
BeyondTrust
One Identity
Overview

LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.

Free Trial

Privileged Remote Access enables security professionals to control, monitor, and manage privileged access to critical systems.

One Identity Safeguard securely stores, manages, records and analyzes privileged accounts and access. It is an integrated solution that combines a secure hardened password safe and a session management and monitoring solution with threat detection and analytics.

Offer
Learn more about LogMeIn Rescue
Learn more about BeyondTrust Privileged Remote Access
Securely store, manage, record and analyze privileged access

Prevent security breaches and limit damage by putting in place a privileged access management solution. Get a free 45-day trial, or request a demo of One Identity SafeGuard.

Sample Customers
Lenovo, HTC, 3M, Accenture, IBM, HP, General Electric, Make-A-Wish, Vodafone, Zero Motorcycles, Arise, Fuji Xerox, Endsleigh Insurance, Fordham University, Hologic, Meineke, Motorola, Toyota, and more.Horizon Beverage, Air Liquide, Gateway Bank of FloridaCavium
Top Industries
REVIEWERS
Healthcare Company29%
Retailer29%
Manufacturing Company14%
Energy/Utilities Company14%
VISITORS READING REVIEWS
Software R&D Company27%
Comms Service Provider12%
Media Company7%
Government6%
No Data Available
REVIEWERS
Financial Services Firm71%
University14%
Manufacturing Company14%
VISITORS READING REVIEWS
Financial Services Firm30%
Software R&D Company28%
Comms Service Provider14%
Real Estate/Law Firm5%
Find out what your peers are saying about TeamViewer, ConnectWise, Microsoft and others in Remote Access. Updated: March 2020.
407,242 professionals have used our research since 2012.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.