We performed a comparison between BeyondTrust Privileged Remote Access and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"It is a real fortress. Its security is very strong. Multi-factor came as a feature out-of-the-box, which was big for us. That helps us meet another compliance requirement. It enforces encryption. Nobody can see what we are doing in our remote system if they happen to be listening for unencrypted traffic. That is its biggest strength."
"The privileged remote access platform is able to track and record everything that happens within a session."
"The scalability is excellent."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"The product has improved remote support capabilities since it works fine."
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"This product is very stable and scalable. This is an excellent platform."
"CA PAM is working well for us."
"It is great for identity governance."
"For me, it is the robust API which is the most valuable feature. This allows for low maintenance costs and allows applications to automatically connect. This is great to automate security of the DevOps pipeline for shared secrets across environments. Also, being on Linux and a virtual appliance is great."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"The RDP-gateway: For limiting which server an operator can access."
"Stability is solid as a rock."
"Some of the capabilities in the solution were not as available or not as outstanding as CyberArk. We had to manage whatever little was available for us, especially its recording capabilities, logs, and a number of things."
"The issue I found with the product revolves around the fact that RDP and SSH sessions take too much time, making it an area of concern where improvements are required."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The price is pretty expensive."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
"The solution is very flexible, which is a plus, but I would say the implementation requires someone with knowledge and experience, as it can be easy to get lost in all the details. The implementation process could be streamlined and simplified. Though the complexity of the solution provides greater flexibility, it requires a lot of time to understand it fully."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
"The service account management functionality needs to be extended to application pools, SQL database, PowerShell scripts, service account discovery, etc."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"They should include some assignments in the test environment to explore the product's features."
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BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. BeyondTrust Privileged Remote Access is rated 8.6, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, BeyondTrust Remote Support, BeyondTrust Password Safe, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and WALLIX Bastion, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server. See our BeyondTrust Privileged Remote Access vs. Symantec Privileged Access Manager report.
See our list of best Privileged Access Management (PAM) vendors.
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