Compare BeyondTrust Remote Support vs. SolarWinds MSP Take Control

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Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
442,283 professionals have used our research since 2012.
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442,283 professionals have used our research since 2012.
Questions from the Community
Top Answer: You can't compete with TeamViewer or any other similar products. It's completely in a class of its own.
Top Answer: It's just a trade-off, not a complaint, that they could never put voice into it. It lacks voice integration like the other products because they need the compression to support that large amount of… more »
Top Answer: Definitely take the 30-days trial and don't jump to any conclusions to integrate with their ITSM tool. Evaluate it first, sit down and study it a little bit further before making a commitment to do… more »
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Ranking
5th
out of 31 in Remote Access
Views
4,810
Comparisons
2,927
Reviews
1
Average Words per Review
1,077
Avg. Rating
10.0
22nd
out of 31 in Remote Access
Views
468
Comparisons
392
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
Popular Comparisons
Also Known As
Bomgar Remote Support SolarWinds MSP Anywhere, SolarWinds Take Control
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BeyondTrust
SolarWinds
Overview

BeyondTrust Remote Support (formerly Bomgar Remote Support) is the #1 solution for organizations that need to securely access and support any device or system, anywhere in the world. Technicians using Remote Support can quickly connect to, view, and control remote systems and devices, chat and collaborate with end-users or other technicians, all while improving remote access security. Organizations in all vertical markets around the globe use Remote Support to deliver superior support services and reduce threats to valuable data and systems. BeyondTrust is privately held and headquartered in Atlanta, GA with offices and channel partners around the world. Connect with BeyondTrust at www.beyondtrust.com, the BeyondTrust Blog, or on Facebook, Twitter and LinkedIn. Get a free trial of Remote Support at https://www.beyondtrust.com/remote-support/trial.

Remote support software designed to help your IT business succeed—at an affordable price. SolarWinds Take Control is built to help IT service providers support more customers via fast, intuitive remote support to nearly any platform. Take Control provides access to deep diagnostics from one dashboard while simultaneously connecting to devices typically in seconds. It's designed to fit your technicians’ workflows—and your company’s budget.

Offer
Learn more about BeyondTrust Remote Support
Learn more about SolarWinds MSP Take Control
Sample Customers
InterContinental Hotels Group, Williams-Sonoma Inc., eBay, Carbonite, Computer Sciences CorporationBainbridge Technology Solutions, NKIT Systems
Top Industries
REVIEWERS
Consumer Goods Company17%
University17%
Financial Services Firm11%
Manufacturing Company11%
VISITORS READING REVIEWS
Computer Software Company28%
Government12%
K 12 Educational Company Or School9%
Media Company9%
No Data Available
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise21%
Large Enterprise50%
No Data Available
Find out what your peers are saying about TeamViewer, Citrix, Microsoft and others in Remote Access. Updated: October 2020.
442,283 professionals have used our research since 2012.
BeyondTrust Remote Support is ranked 5th in Remote Access with 1 review while SolarWinds MSP Take Control is ranked 22nd in Remote Access. BeyondTrust Remote Support is rated 10.0, while SolarWinds MSP Take Control is rated 0.0. The top reviewer of BeyondTrust Remote Support writes "Easy to deploy, has good performance, good pre and post-sales support, and is an undisputed global leader". On the other hand, BeyondTrust Remote Support is most compared with TeamViewer, Microsoft Remote Desktop Services, Check Point Remote Access VPN, ServiceNow and ConnectWise Control, whereas SolarWinds MSP Take Control is most compared with TeamViewer, ConnectWise Control, Devolutions Remote Desktop Manager, Dameware Remote Support and Microsoft Remote Desktop Services.

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