We performed a comparison between BIC Platform and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."While this is a new product it has a mature feel from being built by a company with many years in the business."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"The central dictionary is a valuable feature."
"The most valuable feature is its stability, which is why we are using it."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"A valuable feature includes seamless integration with the document management system, along with robust capabilities in analytics and reporting."
"The client and the IBM content navigation are the solution's most valuable features."
"The content management is great."
"It's very easy."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"The service as it currently stands is out-of-date and lacks flexibility."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"The interface needs to be more user-friendly."
"Comparing the solution with other interfaces, IBM BPM is much better than Case Foundation. They need to make this solution's interface more user-friendly."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"90% of the feedback we receive states that the UI is not very user-friendly."
BIC Platform is ranked 28th in Business Process Management (BPM) with 4 reviews while IBM Case Foundation is ranked 22nd in Business Process Management (BPM) with 12 reviews. BIC Platform is rated 8.2, while IBM Case Foundation is rated 7.8. The top reviewer of BIC Platform writes "Provides good stability, but they should add a feature for enterprise architecture". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". BIC Platform is most compared with SAP Signavio Process Manager, ARIS BPA, Visio, Camunda and ADONIS, whereas IBM Case Foundation is most compared with IBM Business Automation Workflow. See our BIC Platform vs. IBM Case Foundation report.
See our list of best Business Process Management (BPM) vendors.
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