We performed a comparison between BIC Platform and WorkFusion based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design."This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The product is easy to use."
"The central dictionary is a valuable feature."
"For automating mundane activities, I can recommend WorkFusion."
"WorkFusion's SAP integrations are really good."
"The tool itself is easy. I started using it without really having any coding experience... After just a few clicks, it was doing reconciliations for me."
"The Control Tower enables us to create and use workflows. It helps us run processes. There are a lot of small features, but the Control Tower is a very good feature, wherein we can create bots and schedule them as well as create different instances of them to run in different regions."
"The automation process is the most valuable feature."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
"It really does help by either freeing up people's time to focus on more value-added tasks or reducing headcount. We generally have other things that we can get people to do, helping make the employees' work more meaningful since they are not having to do the mundane stuff."
"There's an issue with the current manual that they're working on."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."
"The most common issue we have is with the OCR, but that also depends on the quality of the documents your scanning. Still, I would say the OCR is comparable to other solutions. I wouldn't say it's better or worse than other OCR engines."
"We are having some database issues, but we are addressing them."
"I would like it if they provided a more detailed roadmap in terms of where they are going with the product. As we are trying to make decisions about the things that we are going to do to try to augment our capabilities, we could know whether they are thinking about the same things or not."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
BIC Platform is ranked 18th in Business Process Design with 4 reviews while WorkFusion is ranked 14th in Process Automation with 30 reviews. BIC Platform is rated 8.2, while WorkFusion is rated 7.8. The top reviewer of BIC Platform writes "Provides good stability, but they should add a feature for enterprise architecture". On the other hand, the top reviewer of WorkFusion writes "Helps improve our accuracy and compliance, but the analytics module can be confusing". BIC Platform is most compared with SAP Signavio Process Manager, ARIS BPA, Visio, Camunda and ADONIS, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and ABBYY Vantage.
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