Compare BigChange JobWatch vs. Freshdesk

Cancel
You must select at least 2 products to compare!
BigChange JobWatch Logo
34 views|14 comparisons
Freshdesk Logo
2,635 views|2,174 comparisons
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

report
Use our free recommendation engine to learn which Field Service Management solutions are best for your needs.
442,041 professionals have used our research since 2012.
Questions from the Community
Ask a question

Earn 20 points

Top Answer: The organization that is possible with other departments is the solution's most valuable aspect.
Top Answer: In terms of features, I can't think of anything that's lacking. It's a solid solution. I've only been using the solution for four months. It hasn't been long enough for me to know everything about the… more »
Top Answer: We primarily use the solution for issue ticketing.
Ranking
23rd
Views
34
Comparisons
14
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
2nd
Views
2,635
Comparisons
2,174
Reviews
1
Average Words per Review
297
Avg. Rating
10.0
Popular Comparisons
Compared 23% of the time.
Compared 17% of the time.
Compared 6% of the time.
Compared 4% of the time.
Also Known As
JobWatch
Learn
BigChange
Freshworks
Overview

JobWatch is the one single platform brings together your back office, mobile workers & customers in perfect harmony.

Freshdesk is a full-fledged cloud based customer support solution that offers everything a business needs to deliver exceptional support. Unlike competing products with steep pricing tiers and hidden strings, Freshdesk is priced affordably, and is free forever for the first three agents. Built with an emphasis on usability, Freshdesk offers all the tools a company needs to wow its customers - robust multichannel capability, integrated game mechanics to supercharge agent productivity, smart automations and a lot more. From startups to enterprises, more than 80,000 businesses of all sizes use Freshdesk to streamline their support processes. Freshdesk is part of the Freshworks product family, whose products include Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
Offer
Learn more about BigChange JobWatch
Learn more about Freshdesk
Sample Customers
Silentnight, Hargreaves, Nixon Hire, CS Ellis, Clearabee, HopkinsHonda, 3M, Hugo Boss, Petronas, Sony Pictures, The Atlantic, goodreads, Clear Channel Radio, Penn University of Pennsylvania, unicef, Kuoni, Movember
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company29%
Retailer11%
Comms Service Provider9%
K 12 Educational Company Or School7%
BigChange JobWatch is ranked 23rd in Field Service Management while Freshdesk is ranked 2nd in Field Service Management with 1 review. BigChange JobWatch is rated 0.0, while Freshdesk is rated 10.0. On the other hand, the top reviewer of Freshdesk writes "Stable and scalable with a straightforward setup". BigChange JobWatch is most compared with , whereas Freshdesk is most compared with JIRA Service Desk, ServiceNow, Microsoft Dynamics CRM, ManageEngine ServiceDesk Plus and Freshservice.

See our list of best Field Service Management vendors.

We monitor all Field Service Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.