Most Helpful Review
Enables us to maintain and consistently deploy network device configurations, but the setup has not gone smoothly
Find out what your peers are saying about BMC TrueSight Network Automation vs. BigFix and other solutions. Updated: November 2019.
383,162 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.
One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.
The most valuable feature is patch management, a must have, even for Linux and iOS.
It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.
Servers are patched more consistently than they have been previously.
Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.
We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.
BigFix has drastically reduced the maintenance window period to patch and reboot servers.
Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available.
The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area.
It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management.
We use it to back up configurations so the configuration management is valuable for us.
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.
I would like to see SDK for Web UI included in the next release.
I would like to see the Self Service section made more user-friendly.
Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.
I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.
The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.
I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.
I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.
We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people.
I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool.
For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance.
I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time.
Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.
The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.
There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment.
out of 25 in Configuration Management
Average Words per Review
out of 25 in Configuration Management
Average Words per Review
Compared 43% of the time.
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Also Known As
|Tivoli Endpoint Manager||TrueSight Network Automation, BladeLogic Network Automation|
IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.
Network automation and management software reduces network outages and downtime by automating configuration, change and compliance processes. Organizations depend on high performance across their network to keep the business running at peak efficiency but new security threats make it hard for network administrators to keep pace with the demands for new services and safeguard the health of the network.
Learn more about BigFix
Learn more about BMC TrueSight Network Automation
|US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation||SAP|
Software R&D Company35%
Comms Service Provider7%
Financial Services Firm6%
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