We performed a comparison between BigFix and BMC TrueSight Network Automation based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Conditional access has helped us tailor and enforce our security policies in the mobile space."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"For the price, the features included with Microsoft are appealing."
"Technical support, in general, has been quite helpful."
"As the solution is a software as a service, the scalability is unlimited."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"The most valuable feature for us is the security, including risk analysis and patch management."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It's good for reporting hardware and software."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"It has plugins development options, which are great."
"All the vendor patches are synchronized automatically."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"Ability to run custom reports and custom relevance."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The backup and restore configurations are really helpful for a number of network devices, as you can automate them, then know what changes have been done, who made the changes, etc. So, it's quite helpful in the network management area."
"The compliance management, patching, and OS upgrades are useful features."
"The log audit and historical configurations are the most valuable feature."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"We use it to back up configurations so the configuration management is valuable for us."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"The network security of BMC TrueSight Network Automation has been the best feature."
"The add-ons must be integrated into the solution."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"I would like to see more custom content."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"It is tedious to scale the solution."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"There could be automated processes to retrieve the CVS and create a compliance tool."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"I believe there could be new features in terms of the latest technology."
More BMC TrueSight Network Automation Pricing and Cost Advice →
BigFix is ranked 5th in Configuration Management with 91 reviews while BMC TrueSight Network Automation is ranked 18th in Configuration Management with 10 reviews. BigFix is rated 8.6, while BMC TrueSight Network Automation is rated 7.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of BMC TrueSight Network Automation writes "Helps with patching, OS upgrade, and security vulnerability management". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas BMC TrueSight Network Automation is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, VMware NSX and OpenText Network Automation. See our BMC TrueSight Network Automation vs. BigFix report.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.