Compare BMC TrueSight Orchestration vs. BigFix

BigFix is ranked 3rd in Endpoint Protection (EPP) for Business with 32 reviews while BMC TrueSight Orchestration is ranked 15th in Process Automation with 1 review. BigFix is rated 8.4, while BMC TrueSight Orchestration is rated 6.0. The top reviewer of BigFix writes "Enabled us to have a highly successful endpoint patching program for the past decade". On the other hand, the top reviewer of BMC TrueSight Orchestration writes "A Scalable Monitoring solution that is easy to install, but not intended for Complicated Environments". BigFix is most compared with SCCM, Ansible and Tanium, whereas BMC TrueSight Orchestration is most compared with Ansible, Operations Orchestration and Control-M.
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28,970 views|16,226 comparisons
Most Helpful Review
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.The most valuable feature is patch management, a must have, even for Linux and iOS.It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.Servers are patched more consistently than they have been previously.Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.BigFix has drastically reduced the maintenance window period to patch and reboot servers.

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This solution is scalable.

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Cons
I would like to see SDK for Web UI included in the next release.I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.I would like to see the Self Service section made more user-friendly.Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.

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The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem.

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Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.

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Ranking
Views
28,970
Comparisons
16,226
Reviews
32
Average Words per Review
532
Avg. Rating
8.4
15th
out of 32 in Process Automation
Views
1,678
Comparisons
1,343
Reviews
1
Average Words per Review
352
Avg. Rating
6.0
Top Comparisons
Compared 42% of the time.
Compared 17% of the time.
Compared 5% of the time.
Also Known As
Tivoli Endpoint ManagerTrueSight Orchestration, Atrium Orchestrator
Learn
HCL
BMC
Overview

IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

  • Move from reactive, manual handling of requests to a fully automated system
  • Deliver consistent task and automation workflow results
  • Automate data collection for audit compliance
  • Align with best practices
  • Free up IT resources
Offer
Learn more about BigFix
Learn more about BMC TrueSight Orchestration
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education CorporationAmeritas, Buckeye Partners, KNAB, Dex Media, News UK
Top Industries
REVIEWERS
University19%
Retailer16%
Healthcare Company16%
Hospitality Company6%
VISITORS READING REVIEWS
Software R&D Company35%
Comms Service Provider10%
Government5%
Retailer5%
No Data Available
Company Size
REVIEWERS
Small Business19%
Midsize Enterprise13%
Large Enterprise69%
VISITORS READING REVIEWS
Midsize Enterprise15%
Large Enterprise85%
No Data Available
Find out what your peers are saying about Symantec, Microsoft, HCL and others in Endpoint Protection (EPP) for Business. Updated: February 2020.
397,408 professionals have used our research since 2012.
We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.