Compare BigFix vs. Cybereason Endpoint Detection & Response

BigFix is ranked 3rd in Endpoint Protection for Business with 37 reviews while Cybereason Endpoint Detection & Response is ranked 26th in Endpoint Protection for Business with 3 reviews. BigFix is rated 8.4, while Cybereason Endpoint Detection & Response is rated 8.0. The top reviewer of BigFix writes "The most complete and flexible endpoint solution on the market". On the other hand, the top reviewer of Cybereason Endpoint Detection & Response writes "A lightweight, yet advanced detection system that keeps our endpoints safe". BigFix is most compared with SCCM, Ansible and Tanium, whereas Cybereason Endpoint Detection & Response is most compared with CrowdStrike, Carbon Black CB Defense and Cylance. See our BigFix vs. Cybereason Endpoint Detection & Response report.
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Most Helpful Review
Find out what your peers are saying about BigFix vs. Cybereason Endpoint Detection & Response and other solutions. Updated: November 2019.
377,828 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.The most valuable feature is patch management, a must have, even for Linux and iOS.It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.Servers are patched more consistently than they have been previously.Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.BigFix has drastically reduced the maintenance window period to patch and reboot servers.

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Immediately we can pick up the computers in the network if any malicious operation that is triggered.It gives all the information in a clear response.The initial setup was easy and straightforward.

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Cons
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.I would like to see SDK for Web UI included in the next release.I would like to see the Self Service section made more user-friendly.Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.

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It initially took some time to deploy.There can be problems with the EDI.The reporting feature needs improvement.

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Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical.

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I do not have experience with the licensing of the product.In terms of cost, this is a good choice for our needs.

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377,828 professionals have used our research since 2012.
Ranking
Views
27,396
Comparisons
15,315
Reviews
36
Average Words per Review
548
Avg. Rating
8.4
Views
5,022
Comparisons
3,215
Reviews
3
Average Words per Review
503
Avg. Rating
8.0
Top Comparisons
Compared 44% of the time.
Compared 15% of the time.
Compared 5% of the time.
Also Known As
Tivoli Endpoint ManagerCybereason EDR, Cybereason Deep Detect & Respond
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HCL
Cybereason
Overview

IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.
Offer
Learn more about BigFix
Learn more about Cybereason Endpoint Detection & Response
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education CorporationLockheed Martin, Spark Capital, DocuSign, Softbank Capital
Top Industries
REVIEWERS
University20%
Retailer17%
Healthcare Company17%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider7%
Financial Services Firm6%
Government6%
VISITORS READING REVIEWS
Software R&D Company25%
Retailer18%
Manufacturing Company12%
Comms Service Provider8%
Company Size
REVIEWERS
Small Business15%
Midsize Enterprise12%
Large Enterprise73%
VISITORS READING REVIEWS
Midsize Enterprise16%
Large Enterprise84%
No Data Available
Find out what your peers are saying about BigFix vs. Cybereason Endpoint Detection & Response and other solutions. Updated: November 2019.
377,828 professionals have used our research since 2012.
We monitor all Endpoint Protection for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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