We performed a comparison between BigFix and CylancePROTECT based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature is the analysis, because of the beta structure."
"This is stable and scalable."
"It is stable and scalable."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The product detects and blocks threats and is more proactive than firewalls."
"NGAV and EDR features are outstanding."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"It's very straightforward."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"The most valuable feature is the patching."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"I’ve found patching to be the most valuable feature of the solution."
"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."
"It provides good insight into the programs, applications, or websites that may need attention."
"It is extremely simple to manage and deploy."
"Its setup is simple if you have a Windows device; it is executable."
"Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable."
"I like the AI and mathematical components that they use."
"The initial setup of CylancePROTECT is very easy."
"Has good RAM capacity for the power I need"
"We find the solution to be a bit expensive."
"Making the portal mobile friendly would be helpful when I am out of office."
"Cannot be used on mobile devices with a secure connection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"The product is quite buggy and complicated to use."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"The console interface is not friendly, and requires training before using it in production."
"If they can add more features on top of their Persona feature that would be ideal."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."
"The solution needs better dashboards that are easier to use."
"The product must make the interface a little more user-friendly."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"It is hard to manage."
"CylancePROTECT's dashboard could be more user-friendly."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while CylancePROTECT is ranked 27th in Endpoint Protection Platform (EPP) with 39 reviews. BigFix is rated 8.6, while CylancePROTECT is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our BigFix vs. CylancePROTECT report.
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