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Cisco AMP for Endpoints Logo
15,269 views|10,916 comparisons
BigFix Logo
30,967 views|17,733 comparisons
CylancePROTECT Logo
30,259 views|24,808 comparisons
Most Helpful Review
Find out what your peers are saying about BigFix vs. CylancePROTECT and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Its most valuable features are its scalability and advanced threat protection for customers.""I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help.""For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors.""The most valuable features of this solution are the IPS and the integration with ISE.""The simplicity of use is its most valuable feature. You can very clearly see things.""The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program."

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"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.""It is user-friendly.""My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints.""I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away.""BigFix is incredibly fast and accurate in patching, reporting, and remediation.""The most valuable feature is the patching.""The use of fast query has been extremely valuable providing insight in real time of the endpoints.""Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."

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"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating.""The solution is pretty easy to scale.""The solution is stable.""On the management side, we liked the way it displays things.""The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well.""The Application Guard and ByteGuard are useful features.""Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected.""Has good RAM capacity for the power I need"

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Cons
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released.""I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails.""The solution needs more in-depth analytics.""In the next version of this solution, I would like to see the addition of local authentication.""The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device.""In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened.""The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration."

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"Sometimes there is a lag time for our users.""I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools.""To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward.""I would like to see more integration with external data.""I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients.""The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification.""License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying.""I'm looking for them to make big web UI improvements."

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"I would like to see a better UI in terms of sifting through more specific data and providing analytics. A little bit more would be nice.""The security scripting needs improvement. It needs deeper security for scripting.""The solution needs better dashboards that are easier to use.""It should provide more details about the events that they have detected.""I would say one thing that they might need to bring in is protection for mobile devices.""The OPTICS component could be made more user-friendly with respect to giving people more information.""I would like to see them fix the alerting system so that the endpoint reporting is a bit more streamlined.""It should have better support for Windows and Mac."

More CylancePROTECT Cons »

Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360.""The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."

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"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.""Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."

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"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees.""We would just add more if there are new users, but right now you just need one license for per user.""I think that the price we are paying is good for what it is.""The monthly fee is $55 USD per user.""The product cost is about $5, per user, per month."

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Questions from the Community
Top Answer: The solution's integration capabilities are excellent. It's one of the best features.
Top Answer: Nice to have URL management, password protection of the app, more details of the machine & user running the app.
Top Answer: The primary use case is for endpoint protection. For the larger deployments, we use it for our policy enforcement as… more »
Top Answer: I am not sure about roadmap for BigFix after it was sold by IBM to HCL. I have used it a bit only for small time for OS… more »
Top Answer: Thank you I’m not really interested in being sold to. I’m asking about what works, what doesn’t and pricing models. I… more »
Top Answer: Has good RAM capacity for the power I need
Top Answer: We paid according to the number of endpoints that we have and it was approximately the same that we were paying for… more »
Popular Comparisons
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Also Known As
Tivoli Endpoint Manager
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Cisco
HCL
Cylance
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

Cylance® is revolutionizing cybersecurity with products and services that proactively prevent, rather than reactively detect the execution of advanced persistent threats and malware. Our technology is deployed on over four million endpoints and protects hundreds of enterprise clients worldwide including Fortune 100 organizations and government institutions.

Offer
Learn more about Cisco AMP for Endpoints
Learn more about BigFix
Learn more about CylancePROTECT
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial BankUS Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education CorporationPanasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Top Industries
REVIEWERS
Healthcare Company20%
Government13%
University7%
Comms Service Provider7%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider26%
Government6%
Retailer3%
REVIEWERS
University18%
Healthcare Company15%
Retailer15%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider11%
Government6%
Retailer4%
REVIEWERS
Manufacturing Company43%
Energy/Utilities Company14%
Construction Company14%
Pharma/Biotech Company14%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider11%
Government6%
Retailer5%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise16%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise25%
Large Enterprise53%
REVIEWERS
Small Business18%
Midsize Enterprise12%
Large Enterprise69%
VISITORS READING REVIEWS
Midsize Enterprise18%
Large Enterprise82%
REVIEWERS
Small Business67%
Large Enterprise33%
Find out what your peers are saying about BigFix vs. CylancePROTECT and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
BigFix is ranked 4th in Endpoint Protection (EPP) for Business with 30 reviews while CylancePROTECT is ranked 11th in Endpoint Protection (EPP) for Business with 10 reviews. BigFix is rated 8.6, while CylancePROTECT is rated 8.4. The top reviewer of BigFix writes "Enabled us to have a highly successful endpoint patching program for the past decade". On the other hand, the top reviewer of CylancePROTECT writes "Proactive AI-based security that scales as we need it". BigFix is most compared with SCCM, Ansible, Tanium, Chef and Red Hat Satellite, whereas CylancePROTECT is most compared with CrowdStrike Falcon, Carbon Black CB Defense, SentinelOne, Microsoft Windows Defender and ESET Endpoint Security. See our BigFix vs. CylancePROTECT report.

See our list of best Endpoint Protection (EPP) for Business vendors.

We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.