We performed a comparison between BigFix and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution was relatively easy to deploy."
"This is stable and scalable."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"NGAV and EDR features are outstanding."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It is stable and scalable."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It's very straightforward."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"BigFix technical support is good."
"We've had no issues with stability."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Primarily used to protect computers from viruses and ransomware."
"The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting."
"The solution has very useful MDM features."
"The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints."
"The solution offers impressive advanced protection."
"The solution is easy to install and configure."
"The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful."
"ESET Endpoint Security’s most valuable feature is the management console."
"Cannot be used on mobile devices with a secure connection."
"The solution should address emerging threats like SQL injection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We find the solution to be a bit expensive."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"I would like to see SDK for Web UI included in the next release."
"I would like better support on the backend."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now."
"It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos."
"The solution’s console management and scalability should be improved."
"The problem was that it didn't support Windows 7."
"I saw a bunch of false positives which need to be fixed."
"The scalability could be better."
"It can be hard to set up if you need to customize it."
"The new versions only support no operative systems in Mac and do not support operative systems."
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BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. BigFix is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our BigFix vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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