BigFix vs ESET Endpoint Protection Platform comparison

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82% willing to recommend
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97% willing to recommend
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90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigFix and ESET Endpoint Protection Platform based on real PeerSpot user reviews.

Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. ESET Endpoint Protection Platform Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution was relatively easy to deploy.""This is stable and scalable.""It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain.""NGAV and EDR features are outstanding.""The console is easy to read. I also like the scanning part and the ability to move assets from one to the other.""Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture.""It is stable and scalable.""Forensics is a valuable feature of Fortinet FortiEDR."

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"It's very straightforward.""The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case.""The most valuable features of the solution are Windows patching and the hardware and software inventory.""BigFix technical support is good.""We've had no issues with stability.""Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.""In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits.""The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."

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"Primarily used to protect computers from viruses and ransomware.""The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting.""The solution has very useful MDM features.""The most valuable feature of ESET Endpoint Security is the antivirus for the endpoints.""The solution offers impressive advanced protection.""The solution is easy to install and configure.""The ability to push policies and also to restrict an installation or to restrict any form of threat within the policy has been quite useful.""ESET Endpoint Security’s most valuable feature is the management console."

More ESET Endpoint Protection Platform Pros →

Cons
"Cannot be used on mobile devices with a secure connection.""The solution should address emerging threats like SQL injection.""The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices.""It takes about two business days for initial support, which is too slow in urgent situations.""We've encountered challenges during API deployment, occasionally resulting in unstable environments.""The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location.""We find the solution to be a bit expensive.""FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."

More Fortinet FortiEDR Cons →

"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification.""I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.""They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management.""I would like to see different types of reporting and the ability to integrate closer with the cloud.""I would like to see SDK for Web UI included in the next release.""I would like better support on the backend.""The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment.""I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."

More BigFix Cons →

"There are some new antivirus technologies that rely on AI, artificial intelligence. ESET does not have this technology right now.""It seems to have some issues with updates. When you do updates, it sometimes requests for a reboot, and even when you do the reboot, it still says that you need to reboot. Currently, on my computer, it says that a new ESET Endpoint Antivirus has been installed, and I need to restart the computer for the changes to take effect, but I've already done that, and the same message is still there, which is a little annoying. It should have a feature similar to the Intercept X feature in Sophos.""The solution’s console management and scalability should be improved.""The problem was that it didn't support Windows 7.""I saw a bunch of false positives which need to be fixed.""The scalability could be better.""It can be hard to set up if you need to customize it.""The new versions only support no operative systems in Mac and do not support operative systems."

More ESET Endpoint Protection Platform Cons →

Pricing and Cost Advice
  • "I know it is tough to get big budget additions up front, but I highly recommend deploying environment wide and adding the forensic service."
  • "There are no issues with the pricing."
  • "The price is comprable to other endpoint security solutions."
  • "The pricing is typical for enterprises and fairly priced."
  • "I'm not familiar with pricing, but it looks a bit costly compared to other vendors I think."
  • "The pricing is good."
  • "I would rate the solution's pricing an eight out of ten."
  • "The hardware costs about €100,000 and about €20,000 annually for access."
  • More Fortinet FortiEDR Pricing and Cost Advice →

  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
  • More BigFix Pricing and Cost Advice →

  • "Pricing per month, for security services as apps in CEE pricing: up to €2 monthly is OK."
  • "ESET is perfect, if you can afford it."
  • "The cost is a very reasonable. When compared with other products, the price is low (though not very low)."
  • "At first, we thought it was a bit expensive, but we negotiated a better price."
  • "This solution is a good value for the money."
  • "Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee."
  • "This is not an expensive product."
  • "It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."
  • More ESET Endpoint Protection Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I suggest Fortinet’s FortiEDR over FortiClient for several reasons. For starters, FortiEDR guarantees solid protection… more »
    Top Answer: Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team… more »
    Top Answer:The pricing is significantly high. The implementation of this solution required us to allocate additional funds beyond… more »
    Top Answer:The most valuable features of the solution are Windows patching and the hardware and software inventory.
    Top Answer:On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten.
    Top Answer:The solution’s pricing could be improved.
    Top Answer:ESET Endpoint Security’s most valuable feature is the management console.
    Top Answer:I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free… more »
    Top Answer:The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect… more »
    Comparisons
    Also Known As
    enSilo, FortiEDR
    Tivoli Endpoint Manager
    Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
    Learn More
    Overview

    Fortinet FortiEDR is a real-time endpoint protection, detection, and automated response solution. Its primary purpose is to detect advanced threats to stop breaches and ransomware damage. It is designed to do so in real time, even on an already compromised device, allowing you to respond and remediate incidents automatically so your data can remain protected.

    Fortinet FortiEDR Features

    Fortinet FortiEDR has many valuable key features, including:

    • Easily customizable
    • Real-time proactive risk mitigation & IoT security
    • Pre-infection protection
    • Post-infection protection
    • Track applications and ratings
    • Reduce the attack surface with risk-based proactive policies
    • Achieve analysis of entire log history
    • Optional managed detection and response (MDR) service

    Fortinet FortiEDR Benefits

    Some of the key benefits of using Fortinet FortiEDR include:

    • Protection: Fortinet FortiEDR provides proactive, real-time, automated endpoint protection with the orchestrated incident response across platforms. It stops the breach with real-time postinfection blocking to protect data from exfiltration and ransomware encryption.

    • Single unified console: Fortinet FortiEDR has a single unified console with an intuitive interface, which makes management easier. The solution automates mundane endpoint security tasks so your employees don’t need to do it.

    • Cost savings: With Fortinet FortiEDR you can eliminate post-breach operational expenses and breach damage costs.

    • Flexibility: Fortinet FortiEDR can be deployed on premises or on a secure cloud instance. With Fortinet FortiEDR, endpoints are protected both on- and off-line.

    • Scalability: Because Fortinet can be deployed quickly and has a small footprint, it is easy to scale up to protect hundreds of thousand endpoints.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Fortinet FortiEDR users.

    An Owner at a security firm says, "The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers. The customer has literally about 800 cash registers. That was the use case for Fortinet FortiEDR - to get that down into a tiny space. The only way to do that was to use this product because it had that ability to unbundle services that were a surplus.”

    Chandan M., Chief Technical Officer at Provision Technologies LLP, mentions, “The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration.” He also adds, “The security is also very good and the firewall response is good.”

    Harpreet S., Information Technology Support Specialist at Chemtrade Logistics, explains, "It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."

    DeAndre V., Senior Network Administrator at a financial services firm, states, “The dashboard is easy to follow and use. The deployment and uninstalling were easy. I like the detailed information about the path of a file that might be suspicious. Being able to check that out was easy to follow. Exceptions are easy to create and the interface is easy to follow with a nice appearance.

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.

    ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.

      ESET PROTECT Advanced

      The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.

      • Leverages a multilayered approach that utilizes multiple technologies working together to balance performance, detection and false positives, and with automated malware removal and mediation.
      • Provides advanced protection for your company’s data passing through all general servers, network file storage including OneDrive, and multi-purpose servers to ensure business continuity.
      • A powerful encryption managed natively by ESET remote management console. It increases your organization's data security that meets compliance regulations.
      • Provides proactive cloud-based threat defense against targeted attacks and new, never-before-seen threat types, especially ransomware.

      Performance and Compatibility

      ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.

      Centralized Management

      ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.

      Sample Customers
      Financial, Healthcare, Legal, Technology, Enterprise, Manufacturing ... 
      US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
      ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
      Top Industries
      REVIEWERS
      Financial Services Firm21%
      Comms Service Provider11%
      Manufacturing Company11%
      Educational Organization5%
      VISITORS READING REVIEWS
      Computer Software Company16%
      Government8%
      Manufacturing Company8%
      Financial Services Firm8%
      REVIEWERS
      Computer Software Company16%
      Retailer12%
      Healthcare Company10%
      University10%
      VISITORS READING REVIEWS
      Educational Organization44%
      Financial Services Firm8%
      Government7%
      Computer Software Company7%
      REVIEWERS
      Manufacturing Company13%
      Computer Software Company9%
      Non Tech Company9%
      Financial Services Firm8%
      VISITORS READING REVIEWS
      Computer Software Company18%
      Comms Service Provider10%
      Construction Company6%
      Educational Organization6%
      Company Size
      REVIEWERS
      Small Business50%
      Midsize Enterprise16%
      Large Enterprise34%
      VISITORS READING REVIEWS
      Small Business31%
      Midsize Enterprise19%
      Large Enterprise50%
      REVIEWERS
      Small Business25%
      Midsize Enterprise11%
      Large Enterprise64%
      VISITORS READING REVIEWS
      Small Business11%
      Midsize Enterprise49%
      Large Enterprise40%
      REVIEWERS
      Small Business65%
      Midsize Enterprise15%
      Large Enterprise20%
      VISITORS READING REVIEWS
      Small Business42%
      Midsize Enterprise20%
      Large Enterprise39%
      Buyer's Guide
      BigFix vs. ESET Endpoint Protection Platform
      March 2024
      Find out what your peers are saying about BigFix vs. ESET Endpoint Protection Platform and other solutions. Updated: March 2024.
      768,578 professionals have used our research since 2012.

      BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. BigFix is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our BigFix vs. ESET Endpoint Protection Platform report.

      See our list of best Endpoint Protection Platform (EPP) vendors.

      We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.