Compare BigFix vs. ESET Endpoint Security

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Cisco AMP for Endpoints Logo
15,269 views|10,916 comparisons
BigFix Logo
30,967 views|17,733 comparisons
ESET Endpoint Security Logo
15,137 views|13,572 comparisons
Most Helpful Review
Find out what your peers are saying about BigFix vs. ESET Endpoint Security and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Its most valuable features are its scalability and advanced threat protection for customers.""I am told that we get over 100 million emails a month. This filters them down and allows only somewhere about three million emails, which is a great help.""For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors.""The most valuable features of this solution are the IPS and the integration with ISE.""The simplicity of use is its most valuable feature. You can very clearly see things.""The stability of the solution is perfect. I believe it's the most stable solution on the market right now.""I am really satisfied with the technical support.""It is a very stable program."

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"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.""It is user-friendly.""My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints.""I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away.""BigFix is incredibly fast and accurate in patching, reporting, and remediation.""The most valuable feature is the patching.""The use of fast query has been extremely valuable providing insight in real time of the endpoints.""Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."

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"The most valuable feature of this solution is the management.""The most valuable feature is the antispam module, which comes in the bundle.""Technical support has been very good. They're quick to respond to any problems.""The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN porting.""This is a product at the top of its game. That is the reason we choose to support and sell it.""The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."

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Cons
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released.""I would like them to add whatever makes filtering more advanced in scanning and blocking for malware in emails.""The solution needs more in-depth analytics.""In the next version of this solution, I would like to see the addition of local authentication.""The initial setup is a bit complex because you need to execute existing antiviruses or security software that you have on your device.""In the next release, I would for it to have back up abilities. I would like the ability to go back to a point in time to when my PC was uninfected and to the moment of when the infection happened.""The reporting and analytics areas of the solution need to be improved.""I would like more seamless integration."

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"Sometimes there is a lag time for our users.""I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools.""To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward.""I would like to see more integration with external data.""I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients.""The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification.""License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying.""I'm looking for them to make big web UI improvements."

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"Everything has some kind of room for improvement.""If I were in an environment that required a large-scale deployment then I would choose another solution over ESET.""The solution should offer more security surrounding blacklisted websites.""The solution includes only Intrusion Detection and not IPS, which is an important feature that is missing in my version.""The product could have better integration with third-party products that would help extend functionality.""They could be more aggressive with malware.""The use of SQL Server can be improved. At times, there is a bit of challenge while linking it with the Javascript. ESET Endpoint Security requires modern technology or modern equipment on site. You will find it difficult to use ESET Endpoint Security with dual-core machines. If they can add the cloud management feature to their product, it will be much easier. If you look at this COVID situation that we are in right now, people are working from home, so you need to control the computers wherever you are. For example, if you are using any email setup and you are hosting it on your own, all the email traffic will be going through the same network. You need to protect all of your computers from the attack. It is best if you can do it remotely rather than having an IT person to come onsite to manage all computers and metrics etc, which isn't a smart way to do it."

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Pricing and Cost Advice
"The costs of 50 licenses of AMP for three years is around $9,360.""The price is very good.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection.""There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."

More Cisco AMP for Endpoints Pricing and Cost Advice »

"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.""Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."

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"This solution is a good value for the money.""Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the standard licensing fee.""It is subjective. I don't think it is expensive. If you can have 10 user licenses for less than $100, I don't think it is expensive."

More ESET Endpoint Security Pricing and Cost Advice »

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Questions from the Community
Top Answer: The solution's integration capabilities are excellent. It's one of the best features.
Top Answer: Nice to have URL management, password protection of the app, more details of the machine & user running the app.
Top Answer: The primary use case is for endpoint protection. For the larger deployments, we use it for our policy enforcement as… more »
Top Answer: I am not sure about roadmap for BigFix after it was sold by IBM to HCL. I have used it a bit only for small time for OS… more »
Top Answer: The most valuable features are the sandbox, mail scanning, sandboxing attachments, files, and that it responds to VPN… more »
Top Answer: Currently, we are running on a three-year license. The pricing might be around $20,000. There aren't any costs above the… more »
Top Answer: The IPS (Intrusion Prevention System) Firewall is not available. The solution includes only Intrusion Detection and not… more »
Popular Comparisons
Compared 36% of the time.
Compared 19% of the time.
Compared 6% of the time.
Compared 5% of the time.
Compared 3% of the time.
Also Known As
Tivoli Endpoint ManagerSmart Security
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HCL
ESET
Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Offer
Learn more about Cisco AMP for Endpoints
Learn more about BigFix
Learn more about ESET Endpoint Security
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial BankUS Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education CorporationERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Top Industries
REVIEWERS
Healthcare Company20%
Government13%
Financial Services Firm7%
Non Profit7%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider26%
Government6%
Retailer3%
REVIEWERS
University18%
Healthcare Company15%
Retailer15%
Hospitality Company6%
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider11%
Government6%
Retailer4%
REVIEWERS
Energy/Utilities Company14%
Healthcare Company14%
Outsourcing Company14%
Financial Services Firm14%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider22%
Media Company8%
Legal Firm4%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise16%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business21%
Midsize Enterprise25%
Large Enterprise53%
REVIEWERS
Small Business18%
Midsize Enterprise12%
Large Enterprise69%
VISITORS READING REVIEWS
Midsize Enterprise18%
Large Enterprise82%
REVIEWERS
Small Business59%
Midsize Enterprise9%
Large Enterprise32%
Find out what your peers are saying about BigFix vs. ESET Endpoint Security and other solutions. Updated: September 2020.
442,194 professionals have used our research since 2012.
BigFix is ranked 4th in Endpoint Protection (EPP) for Business with 30 reviews while ESET Endpoint Security is ranked 19th in Endpoint Protection (EPP) for Business with 6 reviews. BigFix is rated 8.6, while ESET Endpoint Security is rated 7.6. The top reviewer of BigFix writes "Enabled us to have a highly successful endpoint patching program for the past decade". On the other hand, the top reviewer of ESET Endpoint Security writes "Good spam protection and integration, but the deployment process needs to be improved". BigFix is most compared with SCCM, Ansible, Tanium, Chef and Red Hat Satellite, whereas ESET Endpoint Security is most compared with Microsoft Windows Defender, Symantec End-user Endpoint Security, Kaspersky Endpoint Security, SentinelOne and Bitdefender GravityZone Ultra. See our BigFix vs. ESET Endpoint Security report.

See our list of best Endpoint Protection (EPP) for Business vendors.

We monitor all Endpoint Protection (EPP) for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.