Compare BigFix vs. ESET Endpoint Security

BigFix is ranked 3rd in Endpoint Protection for Business with 34 reviews while ESET Endpoint Security is ranked 12th in Endpoint Protection for Business with 8 reviews. BigFix is rated 8.4, while ESET Endpoint Security is rated 8.2. The top reviewer of BigFix writes "The most complete and flexible endpoint solution on the market". On the other hand, the top reviewer of ESET Endpoint Security writes "Good spam protection and integration, but the deployment process needs to be improved". BigFix is most compared with SCCM, Ansible and Tanium, whereas ESET Endpoint Security is most compared with Symantec Endpoint Protection (SEP), Microsoft Windows Defender and Bitdefender GravityZone. See our BigFix vs. ESET Endpoint Security report.
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BigFix Logo
27,396 views|15,315 comparisons
ESET Endpoint Security Logo
14,631 views|12,909 comparisons
Most Helpful Review
Find out what your peers are saying about BigFix vs. ESET Endpoint Security and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.The most valuable feature is patch management, a must have, even for Linux and iOS.It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.Servers are patched more consistently than they have been previously.Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.BigFix has drastically reduced the maintenance window period to patch and reboot servers.

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The most valuable feature is the antispam module, which comes in the bundle.The most valuable feature of this solution is the management.This solution blocks the brand new malware threats.In terms of the current global landscape, it is a great solution.Advanced level endpoint firewall, which helps to block unwanted and malicious traffic.What is great about ESET is the ERA Web Console through which we can pull various reports, monitor and administer all clients and servers, and the console is easy to use.A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues.We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup.

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Cons
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.I would like to see SDK for Web UI included in the next release.I would like to see the Self Service section made more user-friendly.Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.

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If I were in an environment that required a large-scale deployment then I would choose another solution over ESET.Everything has some kind of room for improvement.I would like them to use AI features to do preventative virus protection.ESET should consider giving it application control.They need to improve licensing for VMs. When ESET is uninstalled from a VM, the seat stays on the license management server. We have to manually delete the seat from that server because it doesn't know how to handle it. I contacted exclusive ESET support here in Croatia and they told me there is no solution for this yet.

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Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.

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This solution is a good value for the money.At first, we thought it was a bit expensive, but we negotiated a better price.The cost is a very reasonable. When compared with other products, the price is low (though not very low).ESET is perfect, if you can afford it.

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Ranking
Views
27,396
Comparisons
15,315
Reviews
36
Average Words per Review
548
Avg. Rating
8.4
Views
14,631
Comparisons
12,909
Reviews
8
Average Words per Review
347
Avg. Rating
8.1
Top Comparisons
Compared 44% of the time.
Compared 15% of the time.
Compared 5% of the time.
Also Known As
Tivoli Endpoint ManagerSmart Security
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HCL
ESET
Overview

IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.

Comprehensive multilayered security, combining machine learning and human expertise. Enables organizations to:

Protect against Ransomware
Block Targeted Attacks
Prevent Data Breaches
Detect Advanced Persistent Threats
Stop Fileless attacks

Offer
Learn more about BigFix
Learn more about ESET Endpoint Security
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education CorporationERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Top Industries
REVIEWERS
University20%
Retailer17%
Healthcare Company17%
Hospitality Company7%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider7%
Financial Services Firm6%
Government6%
VISITORS READING REVIEWS
Software R&D Company32%
Comms Service Provider12%
Media Company8%
Manufacturing Company8%
Company Size
REVIEWERS
Small Business15%
Midsize Enterprise12%
Large Enterprise73%
VISITORS READING REVIEWS
Midsize Enterprise16%
Large Enterprise84%
REVIEWERS
Small Business47%
Midsize Enterprise12%
Large Enterprise41%
Find out what your peers are saying about BigFix vs. ESET Endpoint Security and other solutions. Updated: November 2019.
378,950 professionals have used our research since 2012.
We monitor all Endpoint Protection for Business reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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