Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.
One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.
The most valuable feature is patch management, a must have, even for Linux and iOS.
It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.
Servers are patched more consistently than they have been previously.
Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.
We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.
BigFix has drastically reduced the maintenance window period to patch and reboot servers.
The initial setup of this solution is easy.
The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good.
It is very easy and useful. A normal user with basic information can easily connect to any environment.
From an application perspective, this solution is stable.
The configuration is the most valuable feature.
The most valuable feature is that it's easy to deploy. Deployment, configuration, and troubleshooting are very easy.
I think the solution is highly scalable.
The solution is very scalable. It just depends on the number of licenses an organization has. The enterprise management console is related to the number of clients, and the client interface itself is free to download.
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.
I would like to see SDK for Web UI included in the next release.
I would like to see the Self Service section made more user-friendly.
Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.
I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.
The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.
I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.
I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.
FortiClient is not communicating with the new version of the firewall.
The pricing of the solution should be less expensive.
Technical support is awful. Their online response time is not prompt. They should not respond after four or five days. Their support guys are not competent enough. Small issues are taking time.
The memory check needs to be improved, giving better visibility into the run-time memory.
The pricing could use improvement.
The price could also use improvement.
I would like to see an improvement in the web filter, because I think it can be more user-friendly.
Initially, the support was very poor. It is getting better, but they should continue to improve this.
Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.
The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.
I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical.
The price is okay and competitive.
Fortinet requires you to buy a lot of product in order for you to have proper protection.
An annual license costs about 1.5 to 3,000 US dollars. There are no additional costs.
Anyone can download this product for free, but you have to have a FortiGate gateway that you are connecting to.
Licensing was free up to ten users and after that, it was pretty reasonable.
out of 57 in Endpoint Protection for Business
Average Words per Review
out of 57 in Endpoint Protection for Business
Average Words per Review
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Also Known As
|Tivoli Endpoint Manager|
IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.
Securing your endpoints against sophisticated threats on a myriad of devices can be very challenging:
Learn more about BigFix
Learn more about FortiClient
|US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation||Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data|
Software R&D Company34%
Comms Service Provider7%
Financial Services Firm6%
Financial Services Firm38%