We performed a comparison between BigFix and Fortinet FortiClient based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The product detects and blocks threats and is more proactive than firewalls."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The stability is very good."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"I like the inventory and life cycle management feature."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"From Forticlient, the EMS, the central management is easy to use."
"It has a very easy-to-use interface. It has ease of management, and all the modules are there. SKUs are also easily identifiable. Whatever is required in the firewall is already there in it. It's very advanced, and analytics reporting is very good. They also have cloud reporting. You get all the services that are available for your device in the cloud. You just have to subscribe. It's very easy. There's a lot of demand for this solution because it's an all-in-one solution. The throughput is very high."
"The service is centralized."
"The solution's most valuable feature is its integration capabilities. The processing is fast and the reporting is also very good."
"The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
"Fortinet FortiClient's scalability is very good because it has no limitations."
"Overall Fortinet FortiClient has good functionality."
"It is a scalable product."
"Cannot be used on mobile devices with a secure connection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The solution is not stable."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The support needs improvement."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I would request them to build a robots, or an easier way for integration with the other tools, like ITSM tools."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"BigFix should improve its compatibility with other platforms, such as Linux."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The product is quite buggy and complicated to use."
"I think that FortiClient can enhance the multifactor authentication."
"They have an EDR feature for end protection detection and response, and this is actually with an add-on subscription, which is charged separately. What I would like to see is this included with the base cost."
"More integration would be beneficial."
"FortiClient is not great in Linux."
"FortiClient is not communicating with the new version of the firewall."
"Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."
"There should be more frequent releases or updates."
"The pricing of the solution should be less expensive."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Fortinet FortiClient is ranked 16th in Endpoint Protection Platform (EPP) with 85 reviews. BigFix is rated 8.6, while Fortinet FortiClient is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Ivanti Connect Secure. See our BigFix vs. Fortinet FortiClient report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.