BigFix vs Ivanti Neurons Patch for Intune comparison

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Executive Summary

We performed a comparison between BigFix and Ivanti Neurons Patch for Intune based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigFix vs. Ivanti Neurons Patch for Intune Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers.""We are able to go from patching thousands of machines by twenty to thirty people to one person.""It has plugins development options, which are great.""We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution.""The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us.""The technical support for BigFix is really amazing.""We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements.""BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."

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"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually.""It is very easy to use, as well as extremely efficient and accurate.""We can set a maintenance window and push the patch.""Both in terms of features and operations, this is a good solution.""The solution is a good product and I have heard that the interface is more friendly than that of Windows.""I like the product's Peer to Peer patching feature.""Ivanti Patch's most valuable features are the patch module and the package distribution.""We use the solution for security patching of Windows devices."

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Cons
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported).""Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help.""Sometimes there is a lag time for our users.""The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment.""I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see.""Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks.""IBM has not focused on the Web Reports capabilities.""To make it a ten they should improve the licensing. Second, if they could have one environment for everything it would be nice. For you to install compliance you need to install the server, and then you add the modules. For you to install inventory you install the server and then you add the modules. It's not easy to do. When I was doing it before I learned it, it was not straight forward."

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"The product's support and configuration need to improve. It needs to be more scalable.""I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high.""Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti.""Ivanti Patch could be improved with better integration with other cloud solutions.""There are times when there is an update that causes some issues. These issues should be sorted out before the release.""Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching.""It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location.""The reports have to show the compliance level of the patching, which Ivanti does not provide."

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Pricing and Cost Advice
  • "I can estimate the reduced cost of servers maintenance to approximatively $500,000."
  • "When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
  • "I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
  • "The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
  • "Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
  • "You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
  • "The price is very fair."
  • "The price is reasonable, but our customers find it expensive."
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  • "For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
  • "The solution is affordable."
  • "While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
  • "The solution is expensive compared to other products."
  • "The license can get expensive if you have a lot of nodes."
  • More Ivanti Neurons Patch for Intune Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I’ve found patching to be the most valuable feature of the solution.
    Top Answer:The product is affordable. I rate the solution’s pricing a three out of ten, where one is cheap, and ten is high.
    Top Answer:Some clients have adopted it but have expressed concerns about its flexibility. They have other tools that effectively address this flexibility. BigFix offers basic vulnerability management… more »
    Top Answer:We use the solution for security patching of Windows devices.
    Top Answer:There are some issues in the on-premises infrastructure of the clients.
    Top Answer:I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a… more »
    Ranking
    2nd
    out of 49 in Patch Management
    Views
    5,976
    Comparisons
    3,403
    Reviews
    17
    Average Words per Review
    663
    Rating
    8.6
    8th
    out of 49 in Patch Management
    Views
    3,221
    Comparisons
    2,032
    Reviews
    4
    Average Words per Review
    323
    Rating
    8.0
    Comparisons
    Also Known As
    Tivoli Endpoint Manager
    Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
    Learn More
    Overview

    HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.

    HCL BigFix Benefits

    Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:

    • Total visibility and simplified control. BigFix provides users with total system visibility while simultaneously enabling administrators to easily manage their networks. It enables organizations to run all of their patch management operations from a single user interface. This UI contains all of BigFix’s system controls. It also contains all of an organization’s network data. Users will never have to search for the features or information that they need as everything is centrally located.
    • Maximum benefit for reduced overhead. BigFix enables businesses to integrate with more than 100 different operating systems. Users can utilize the operating system of their choice without multiplying their overhead costs. They can keep costs down while still achieving their goals. 
    • Flexibility. BigFix is highly flexible. Users can integrate it with the top vulnerability management solutions on the market. This enables users to maximize their protective coverage and minimize the amount of time that they have to spend resolving issues. 

    BigFix Features

    • BigFix Insights. The BigFix insights feature gives users access to a powerful deep analysis tool. This tool enables organizations to gather data from all of their endpoints and compile them into reports that can aid administrators in their work. It can centralize an organization’s data and also enable it to import data from other sources so that it can make more informed decisions.
    • Task automation. BigFix has the ability to automate rudimentary tasks so that users can focus on tasks that require a greater level of attention. This can include tasks such as event remediation and data collection. This feature enables users to focus their attention on other more critical tasks.
    • Data loss prevention tool. This tool enables users to prevent critical data from being leaked or leaking accidentally. It creates policies that limit or prevent sensitive data from being transmitted. It also enforces the privacy protocols that are already in place. Organizations can leverage this tool to bolster the security protecting their data from malicious actors.
    • Web reputation tool. This tool proactively protects networks from malicious websites. It scans for potentially dangerous websites and opens a blocking page when one is detected. Users are also given the ability to set proxy server credentials for the system to recognize and authenticate. Users can use this to ensure that suspicious websites are unable to infect their networks.
    • Centralized UI. BigFix comes with a built-in UI that centralizes all of the solution’s features so that they can be accessed from a single location. It enables administrators to target specific portions of the network when issues arise without requiring them to take actions that will affect the entire network.

    Reviews from Real Users

    HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.

    Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”


    Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”

    Better protect against threats that stem from vulnerabilities in third-party applications.

    Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

    Sample Customers
    US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
    Presbyterian Church
    Top Industries
    REVIEWERS
    Computer Software Company16%
    Retailer12%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Educational Organization43%
    Financial Services Firm9%
    Government8%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government12%
    Financial Services Firm8%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise11%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise49%
    Large Enterprise40%
    REVIEWERS
    Small Business20%
    Midsize Enterprise30%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    Buyer's Guide
    BigFix vs. Ivanti Neurons Patch for Intune
    March 2024
    Find out what your peers are saying about BigFix vs. Ivanti Neurons Patch for Intune and other solutions. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    BigFix is ranked 2nd in Patch Management with 91 reviews while Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews. BigFix is rated 8.6, while Ivanti Neurons Patch for Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Quest KACE Systems Management, ManageEngine Patch Manager Plus and Ivanti Security Controls. See our BigFix vs. Ivanti Neurons Patch for Intune report.

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    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.