We performed a comparison between BigFix and Malwarebytes based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"This is stable and scalable."
"The stability is very good."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"NGAV and EDR features are outstanding."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"It is user-friendly."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"The solution is unbelievably scalable."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"The most valuable feature of BigFix is the software deployment."
"The dashboard actually is good and it is simple."
"The platform is straightforward to install."
"The product keeps our company safe."
"The central management of devices from different sites is a very good feature; this has made them much easier to manage."
"The solution is very good at scanning."
"The most valuable features of Malwarebytes are the EDR and the complete feature set provided."
"The solution has a good management interface."
"The most valuable features of the solution are malware scanning and malware removal."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We find the solution to be a bit expensive."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution is not stable."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The remote software installation could be better."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"It could use better integration with Hypervisor products like VMware."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"They need better integration."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The product is a little bit more expensive than the other brands."
"Overall, I haven't found any ways the solution lacks in features or usability."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. It should also provide better protection because we have a new version of the malware."
"The product has major problems in almost every facet of setup and use including setup, configuration, lack of functionality, lack of stability, false positives, questionable reporting, inability to protect from randsomeware and poor technical support and development."
"The interface could be improved. Currently, you need to really dig around to find the elements you need."
"We experience a lot of false positives."
"If they want to compete with bigger players, they should consider adding items like threat detection and website warnings."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Malwarebytes is ranked 28th in Endpoint Protection Platform (EPP) with 33 reviews. BigFix is rated 8.6, while Malwarebytes is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete, HP Wolf Security and Huntress. See our BigFix vs. Malwarebytes report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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