We performed a comparison between Microsoft Intune and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of Microsoft Intune. While both products offer excellent and useful management tools, Microsoft Intune’s inefficient third-party and macOS support leave room for improvement.
"The most valuable features are patch management, software installation, and asset management."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"BigFix is easy to use."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Before we had BigFix, we had problems with some malware. BigFix allows us to immediately patch all instances of endpoints that were vulnerable to antivirus and initiate scans. That's key."
"The tool's most valuable feature is Autopilot."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The solution is easy to use."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"We have found the solution is capable of scaling."
"Compliance and the policies that can be set are the most valuable features."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"Its pricing should be improved. It is too costly."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"I'd suggest adding more features for macOS in Intune. There should be more functionality for managing macOS. There should be a better capability for pushing things down on macOS. Currently, Intune is not capable of managing macOS at the same level as Windows."
"The installation could be improved to be simplified."
"There can be more logs. I do not have any other requirements."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
BigFix is ranked 5th in Configuration Management with 91 reviews while Microsoft Intune is ranked 3rd in Configuration Management with 164 reviews. BigFix is rated 8.6, while Microsoft Intune is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl and Microsoft Configuration Manager. See our BigFix vs. Microsoft Intune report.
See our list of best Configuration Management vendors and best UEM (Unified Endpoint Management) vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.