We performed a comparison between BigFix and OpenText EnCase eDiscovery based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The price is low and quite competitive with others."
"It is stable and scalable."
"Fortinet is very user-friendly for customers."
"The product detects and blocks threats and is more proactive than firewalls."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"Software distribution and patch management are the most valuable."
"The patch management and the BigFix Inventory have been the most valuable features."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"I’ve found patching to be the most valuable feature of the solution."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"It's easy to use, not complicated."
"The solution is very stable."
"It speeds up the process, so I can meet my deadlines."
"The technical support is excellent."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It indexes much faster, and is more reflexive because of the Enscripts."
"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The SIEM could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"The support needs improvement."
"We find the solution to be a bit expensive."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"In-place and OS upgrades can be improved."
"Sometimes there is a lag time for our users."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"We need a much better multi-tenant option."
"The reporting is a bit unreliable. It needs to be better."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Ease of use and learning curve need improvement."
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"Sometimes the application can take more time to complete the image processing or fail at the end of the process."
"There were minor UI bugs."
BigFix is ranked 16th in EPP (Endpoint Protection for Business) with 91 reviews while OpenText EnCase eDiscovery is ranked 4th in eDiscovery with 8 reviews. BigFix is rated 8.6, while OpenText EnCase eDiscovery is rated 7.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of OpenText EnCase eDiscovery writes "A stable and scalable hybrid solution with easy setup". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas OpenText EnCase eDiscovery is most compared with Nuix eDiscovery, Microsoft Defender for Endpoint, CrowdStrike Falcon, Trellix Endpoint Security (ENS) and kCura Relativity. See our BigFix vs. OpenText EnCase eDiscovery report.
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