We performed a comparison between BigFix and Cortex XDR by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature is the analysis, because of the beta structure."
"Ability to get forensics details and also memory exfiltration."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet is very user-friendly for customers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The setup is pretty simple."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"I like the inventory and life cycle management feature."
"The architecture for patching and the 100% correct reporting makes BigFix stand apart from other solutions."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"I’ve found patching to be the most valuable feature of the solution."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The initial setup is easy."
"From a single pane of glass, you can easily manage all of your endpoints."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"The solution doesn't need a high level of technical training."
"The most valuable for us is the correlation feature."
"They have a new GUI which is just fantastic."
"The integrations are out-of-the-box, as are the playbooks."
"Cortex covers everything I need. It's a perfect solution. Cortex provides a different level of visibility because it's an extended EDR, allowing you to grab logs from the network and firewalls. Palo Alto invented the concept of the extended EDR or XDR."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"Cannot be used on mobile devices with a secure connection."
"The remote software installation could be better."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"The console interface is not friendly, and requires training before using it in production."
"I would like to see more integration with external data."
"Sometimes there is a lag time for our users."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"Its pricing should be improved. It is too costly."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"It is not easy to sell Cortex XDR, not because it isn't a good tool. Its marketing needs to be improved."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"It is a complex solution to implement."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"It'll help if customization was easier."
"The product's pricing could be better."
More Cortex XDR by Palo Alto Networks Pricing and Cost Advice →
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Cortex XDR by Palo Alto Networks is ranked 4th in Endpoint Protection Platform (EPP) with 80 reviews. BigFix is rated 8.6, while Cortex XDR by Palo Alto Networks is rated 8.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Cortex XDR by Palo Alto Networks writes "It provides a whole new level of visibility and integrates with most other vendors". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Cortex XDR by Palo Alto Networks is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, Symantec Endpoint Security and SentinelOne Singularity Complete. See our BigFix vs. Cortex XDR by Palo Alto Networks report.
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