We performed a comparison between BigFix and Puppet Enterprise based on real PeerSpot user reviews.
Find out what your peers are saying about Red Hat, Microsoft, HCLTech and others in Configuration Management."There has been a noticeable increase in productivity for both my organization and clients."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"Easy to use."
"Users can make screenshots, and devices only need the minimal version of iOS."
"The initial setup is not overly complex or difficult."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"The most valuable features are patch management, software installation, and asset management."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"The most valuable feature is the patching."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"The technical support for BigFix is really amazing."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"It has plugins development options, which are great."
"Puppet Enterprise is a stable solution."
"The versatility is great."
"Puppet Enterprise has good functionalities."
"Puppet3 and 4 series provides optimum deployment solutions for infrastructure and applications."
"The most valuable features are the agent, high load balancing, and overall robustness and features."
"The main purpose for this automation tool would be: deploying, controlling, ordering change for the system and IT Infrastructure."
"Anything that we manage through Puppet always runs perfectly."
"Puppet Enterprise has reduced the time of production changes or environment changes."
"Microsoft Intune needs to improve the initial login process."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"The technical support could be improved."
"There is improvement needed in integrating with the installed Office solutions versions, such as Office 2019. The Office 365 integrates without a problem."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"The reporting and cost have room for improvement."
"The synchronization could be improved."
"The scalability of the web UI product doesn't scale to the size that we need for our implementation so it needs to expand. I would also like to see the capability to develop on the back of the web UI capability. There are lots of web features and integrations that we could do with web UI that it would be nice to be able to put on top of what's already there, rather than waiting for IBM to develop what we need."
"Maybe the online help could be improved. It'd be nice if you would have a lot more phrases and keywords that you could search for and find answers with the help."
"I would like to see more emphasis on using the web console, to have the same power as the full fat client console that they do they now. It's a lighter way to log in and it would be faster for our operators to do their work. The console tends to take a long time for a large number of clients."
"The solution could improve by adding support drivers for different systems and equipment. When you have a lot of different computers if they could fix how to install any updates, firmware, or drivers for different systems or servers it would be good."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"IBM has not focused on the Web Reports capabilities."
"I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools."
"It's a bit of a pain point to make sure that everything works once we've upgraded it because Puppet has been evolving pretty fast."
"We would like Puppet to add more integration for applications."
"Puppet Enterprise should improve the general extensibility for places where they can't install it."
"At the beginning the initial setup was kind of complex."
"There's a lot of scope for enhancement on the DevSecOps side. They should definitely include features for compliance, for both the Linux and Windows side of the devices, as well as for network devices. Compliance is something they need to work on."
"The solution has really complex code, you have to understand the Ruby language. However, once you know the code then you can move ahead without any problems."
"Puppet Enterprise is more complex and difficult to configure."
BigFix is ranked 5th in Configuration Management with 18 reviews while Puppet Enterprise doesn't meet the minimum requirements to be ranked in Configuration Management with 3 reviews. BigFix is rated 8.6, while Puppet Enterprise is rated 8.2. The top reviewer of BigFix writes "Offers compliance management, pack management, software and OS deployment, and power management capabilities and real-time detection of endpoints ". On the other hand, the top reviewer of Puppet Enterprise writes "A well-organized automation solution but has difficult troubleshooting ". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform and ManageEngine Patch Manager Plus, whereas Puppet Enterprise is most compared with Red Hat Satellite, AWS Systems Manager, Microsoft Configuration Manager, Red Hat Ansible Automation Platform and BMC TrueSight Server Automation.
See our list of best Configuration Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.