Compare BigFix vs. Quest KACE Systems Management

BigFix is ranked 1st in Configuration Management with 37 reviews while Quest KACE Systems Management is ranked 6th in Configuration Management with 2 reviews. BigFix is rated 8.4, while Quest KACE Systems Management is rated 9.0. The top reviewer of BigFix writes "The most complete and flexible endpoint solution on the market". On the other hand, the top reviewer of Quest KACE Systems Management writes "This product made the job easy to do, without having to go put hands on the machines. This made things more convenient and more efficient". BigFix is most compared with SCCM, Ansible and Tanium, whereas Quest KACE Systems Management is most compared with SCCM, BigFix and Ansible. See our BigFix vs. Quest KACE Systems Management report.
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Most Helpful Review
Find out what your peers are saying about BigFix vs. Quest KACE Systems Management and other solutions. Updated: November 2019.
377,556 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.The most valuable feature is patch management, a must have, even for Linux and iOS.It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.Servers are patched more consistently than they have been previously.Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.BigFix has drastically reduced the maintenance window period to patch and reboot servers.

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The most valuable feature is the ability to have an overview of all devices that are accessing our environment.This product made the job easy to do without having to go put hands on the machines.The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient.

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Cons
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.I would like to see SDK for Web UI included in the next release.I would like to see the Self Service section made more user-friendly.Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.

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I think it should have the ability to have the applications automatically update. It would be really helpful if this would override what the user might choose to do.The only hiccups we had were some power issues, where the box was a little under-powered early on.Imaging becomes a problem when you start to try to go beyond doing more than thirty or forty machines at a time. We initially tried to do that virtually and it just, it wouldn't work.

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Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical.

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It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price.It may be more expensive, but you get what you pay for.

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Ranking
1st
Views
27,396
Comparisons
15,315
Reviews
36
Average Words per Review
548
Avg. Rating
8.4
6th
Views
4,647
Comparisons
3,006
Reviews
2
Average Words per Review
754
Avg. Rating
9.0
Top Comparisons
Compared 44% of the time.
Compared 15% of the time.
Compared 5% of the time.
Also Known As
Tivoli Endpoint ManagerDell KACE Systems Management
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Overview

IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.

The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.

Offer
Learn more about BigFix
Learn more about Quest KACE Systems Management
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education CorporationWaypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Top Industries
REVIEWERS
University20%
Retailer17%
Healthcare Company17%
Manufacturing Company7%
VISITORS READING REVIEWS
Software R&D Company34%
Comms Service Provider7%
Financial Services Firm6%
Government6%
VISITORS READING REVIEWS
Software R&D Company23%
Media Company13%
Government10%
Comms Service Provider6%
Company Size
REVIEWERS
Small Business15%
Midsize Enterprise12%
Large Enterprise73%
VISITORS READING REVIEWS
Midsize Enterprise16%
Large Enterprise84%
No Data Available
Find out what your peers are saying about BigFix vs. Quest KACE Systems Management and other solutions. Updated: November 2019.
377,556 professionals have used our research since 2012.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
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