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24,204 views|15,249 comparisons
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5,615 views|4,454 comparisons
Featured Review
Find out what your peers are saying about Microsoft, Red Hat, HCL and others in Configuration Management. Updated: November 2021.
553,954 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is unbelievably scalable.""The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments.""What I like most is that it is a powerful solution.""BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds.""It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market.""It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool.""I like the inventory and life cycle management feature.""We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."

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"SaltStack has given us the ability to deal with systems at scale and rectify issues at scale."

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Cons
"Its pricing should be improved. It is too costly.""They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management.""They need better integration.""The product lacks AI, ML, and IIT.""Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area.""The remote software installation could be better.""The reporting and dashboard parts have room for improvement.""The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."

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"There is a little bit of pain when it comes to libraries and what is needed to run the product."

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Pricing and Cost Advice
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support.""The price is reasonable, but our customers find it expensive.""The license is subscription-based.""The price is very fair.""You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month.""It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."

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Questions from the Community
Top Answer: It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools… more »
Top Answer: It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis.
Top Answer: The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are… more »
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Ranking
3rd
Views
24,204
Comparisons
15,249
Reviews
10
Average Words per Review
579
Rating
8.8
7th
Views
5,615
Comparisons
4,454
Reviews
1
Average Words per Review
623
Rating
10.0
Comparisons
Also Known As
Tivoli Endpoint Manager
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Overview

HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

SaltStack is an intelligent IT automation platform that can manage, secure, and optimize any infrastructure—on-prem, in the cloud, or at the edge. It’s built on a unique and powerful event-driven automation engine that detects events in any system and reacts intelligently to them, making it an extremely effective solution for managing large, complex environments. And with the newly launched SecOps offering, SaltStack can detect security vulnerabilities and non-compliant, mis-configured systems. As soon as an issue is detected, this powerful automation helps you and your team remediate it, keeping your infrastructure securely configured, compliant, and up-to-date.

Offer
Learn more about BigFix
Learn more about SaltStack
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
IBM CloudTD BankScotiaBankLinkedIneBayLiberty MutualTargetHyattCyxteraNetAppFacebookLyft
Top Industries
REVIEWERS
University14%
Healthcare Company12%
Retailer12%
Computer Software Company10%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider16%
Government10%
Financial Services Firm6%
REVIEWERS
Computer Software Company55%
Financial Services Firm18%
Cloud Provider9%
Healthcare Company9%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider21%
Government9%
Manufacturing Company6%
Company Size
REVIEWERS
Small Business24%
Midsize Enterprise13%
Large Enterprise63%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise15%
Large Enterprise60%
REVIEWERS
Small Business45%
Midsize Enterprise26%
Large Enterprise29%
Find out what your peers are saying about Microsoft, Red Hat, HCL and others in Configuration Management. Updated: November 2021.
553,954 professionals have used our research since 2012.

BigFix is ranked 3rd in Configuration Management with 11 reviews while SaltStack is ranked 7th in Configuration Management with 1 review. BigFix is rated 8.8, while SaltStack is rated 10.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SaltStack writes "Easily identify and manage compliance and vulnerability issues in a single, centralized view". BigFix is most compared with Microsoft Endpoint Configuration Manager, Red Hat Ansible Automation Platform, Tanium, Microsoft Windows Server Update Services and Red Hat Satellite, whereas SaltStack is most compared with VMware vRealize Automation (vRA), Red Hat Ansible Automation Platform, Microsoft Endpoint Configuration Manager, HashiCorp Terraform and Red Hat Satellite.

See our list of best Configuration Management vendors.

We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.