We performed a comparison between BigFix and Microsoft Endpoint Configuration Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables, we would conclude that BigFix slightly edges out Microsoft Endpoint Configuration Manager. Our users find that Microsoft Endpoint Configuration Manager is harder to use and its support is less effective.
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The features I found most valuable in Intune are its user visibility and troubleshooting options."
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"Fortunately, now everything is streamlined into a single, unified platform."
"It is a helpful tool to manage BYOD policies."
"Autopilot is the most valuable feature of Microsoft Intune."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"I like the inventory and life cycle management feature."
"Ability to run custom reports and custom relevance."
"The most valuable feature for us is the ability to manage TWS, the relevance is really what sets it apart. Also, using it as a software deployment tool is the key for us."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"Provides great insight into the functionalities of the data scope."
"It lets you know what your infrastructure is like and what state you are in."
"The tool's most valuable features are easy patch management and software deployment."
"The solution is user-friendly and easy to learn."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"Technical support was helpful and responsive."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"It works well for the endpoints for the customer I'm consulting. It has a bunch of knobs, and you can tune it to do lots of things."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"I think there should be a better tracking of the cell phones used on the Intune."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"It needs certificate provisioning for S/MIME purposes."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"I would like to see SDK for Web UI included in the next release."
"We need a much better multi-tenant option."
"I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately."
"Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"The solution should have some kind of a local caching methodology, where the patches can be taken locally into a localized relay server, and from there, the patch can be applied, so that there is not much usage of the network required."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"Microsoft Endpoint Configuration Manager could improve the integration."
"The deployment process is lengthy and should be quicker to complete."
"As far as load balancing across, they don't have that support yet, so that you can actually build multiple primaries and have it load balance across. They don't have any of that functionality yet. That would be a nice feature, to scale that way."
"It would be of benefit if Configuration Manager could be connected/integrated with multiple Microsoft Intune subscriptions rather than just one (the current limit)."
"Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers."
"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
More Microsoft Configuration Manager Pricing and Cost Advice →
BigFix is ranked 5th in Configuration Management with 91 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BigFix is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BigFix is most compared with Microsoft Windows Server Update Services, Tanium, Red Hat Ansible Automation Platform, ManageEngine Patch Manager Plus and Red Hat Satellite, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Tanium, AWS Systems Manager and Red Hat Satellite. See our BigFix vs. Microsoft Configuration Manager report.
See our list of best Configuration Management vendors and best Patch Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
SCCM is very robust but you need more time and people to manage it.
For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage.
Kumar.
We have 1500 users and even with a reasonable sized support team we find SCCM difficult to manage. I haven't experienced the other solutions, but I suspect you will be better placed with an alternative to SCCM.
Before answering to your needs, we need to understand that there are two distinctive features from SCCM and BigFix.
SCCM since 2020 has stopped its support for Linux Patching, so in its entirety, if you are only using Windows, you might consider SCCM. It still support Mac with basic features, but it depends on your requirements. Again, the operation with SCCM is also not easy at all.
Bigfix on the other side is a solution to manage different types of OS, as we say it distributed environment. Windows, Linux, Mac, etc. Bigfix is mainly used in large companies with more than 1000+ employees. It is not cheap as Bigfix is a robust enterprise solution.
You might want to consider other automated patch management tools such as LANDesk or Managed Engine which has been seen in deployment in smaller enterprises.
Cheers,
Rendy
Hi Ihsan,
Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).
https://www.itcentralstation.c...
Thank you.