Most Helpful Review
Allows for visibility into the OT that didn't exist before and has helped our network tracking when it comes to...
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The older version of the tools that I use also included the connectivity aspect, and the fact that the tool now has it separate from the collection of usage data makes the deployment of these tools much easier.
One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.
The most valuable feature is patch management, a must have, even for Linux and iOS.
It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere.
Servers are patched more consistently than they have been previously.
Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization.
We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously.
BigFix has drastically reduced the maintenance window period to patch and reboot servers.
This solution has made life easy with respect to patching, compliance, and OSD.
This has made the management of our environment easier.
This solution helps us by automating the patching of our system.
The most valuable feature is the graphical-based reports of software updates that have been successful, the ones that have failed, and a summary of where the failures are what security breaches may occur.
It is a good choice for deployment that performs very well.
It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer.
There is a faster time to rollout. If we get a new PC, it can be ready for productivity right away.
With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them.
I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals.
I would like to see SDK for Web UI included in the next release.
I would like to see the Self Service section made more user-friendly.
Around the scalability concern, I would like to see the ability to run teamed, clustered, or hierarchical root servers, in order to provide a more robust, high availability system. The single monolithic root server model does somewhat bother me.
I would like to see the integration of user security between the different products to be improved. There's separate security for compliance, separate security for web reports, and the console, and you have to manage those things separately.
The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point.
I would like to see API connectivity, built-in API connectors to the standard toolsets, whether it's for your ServiceNow or your Qualys. More API connectivity to make it easier to integrate to other tools.
I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service.
This solution needs to be supported on all Operating systems.
Not everything is readily available, and there are a lot of commands that are only executable via PowerShell.
This solution should be simpler, and more consistent across modules/sections.
I would like to see an agentless version of the solution.
The setup was complex and I faced a lot of problems initially because I was new to the solution.
Our company would prefer not rebooting computers while people are using them. There seems to be no strategy behind it.
Marketing: Our management doesn't understand that there is a piece of software which helps them automate and manage the entire network, as far as operating systems on computers.
Troubleshooting in general needs improvement. There's just a ton of logs to go through, and so finding the error log that corresponds with that you're doing can sometimes be difficult.
Pricing and Cost Advice
Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard.
The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid.
I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical.
When purchasing, buying with other IBM tools provided us with a very good discount in pricing.
The licensing is good because they have various options, depending on what you are looking for.
SCCM comes with its own version of SQL Server. If you use that SQL Server with SCCM and don't use it for another applications than you get an SQL Server for free.
Overall, I think it's fine. It's pretty much in-line because there are ways to offset it with the Office 365 licensing.
Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it.
Pricing and licensing are horrible. You have to not look at dollar value to use SCCM. It's super-duper expensive but it works. The acquisition cost is expensive, it's labor-intensive. But it works.
out of 25 in Configuration Management
Average Words per Review
out of 25 in Configuration Management
Average Words per Review
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Also Known As
|Tivoli Endpoint Manager||System Center Configuration Manager|
IBM BigFix provides complete visibility and control into all endpoints through a single, unified platform. Enterprises can now bridge the bridge the gap between threat detection and response, drastically reducing remediation times and costs by consolidating best-in-class EDR, enterprise asset discovery, endpoint interrogation, rich threat intelligence, multi-platform patch management (90+ OS) and software distribution. Security and operations teams can see, understand and act on all endpoint threats while proactively reducing the attack surface. • SEE: Discover and audit every endpoint, on or off the corporate network—and rapidly detect evasive attacks using behavioral analytics that understand how attackers compromise your endpoints. • UNDERSTAND: Guided investigation enables security analysts to understand the full context and scope of an attack based on real-time endpoint information, not just historical data. • ACT: Respond with purpose. BigFix provides the capability to deliver targeted remediation—not only on patient zero but enterprise-wide—in minutes or hours.
|With System Center Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.|
Learn more about BigFix
Learn more about SCCM
|US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation||Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad|
Software R&D Company31%
Financial Services Firm7%
Comms Service Provider7%
Software R&D Company27%
Comms Service Provider12%