We performed a comparison between BigFix and Sophos EPP Suite based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"NGAV and EDR features are outstanding."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Ability to get forensics details and also memory exfiltration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The stability is very good."
"The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools in the market."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"It's enabled us to have a highly successful endpoint patching program for the past decade. It's been enormously successful there. It's also become a core part of many of our business processes, from compliance monitoring of endpoints, encryption management, key escrow, and local administrator password escrow. It's built into our inventory. It's very much everywhere."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"We are able to use BigFix through API connections to automate and reduce resources and time. The product's been great for us. It's increased the security posture ten-fold and it's increased our visibility across our endpoints enormously."
"BigFix can manage lost devices, so you can wipe them remotely to ensure the IP doesn't get out in public. Unified endpoint security is a new perspective. I know that HCL is also collaborating with IBM, but I'm not sure if there is any cooperation between them and MaaS360 or other endpoint components."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The most valuable features of Sophos EPP Suite are the synchronized threat and ransomware protection."
"This product is quite stable and there are no problems with it."
"The solution's most valuable aspect, for us, is the DLP portion of the product."
"We were concerned about the threat posed by malware. The product's effectiveness in addressing this threat and capturing it within the network has been quite helpful."
"The most valuable feature of Sophos EPP Suite is the accounting and reporting services are good and professional. The business features of the solution are very useful, such as the reporting page for clients. It provides a clear understanding of usage, including how much traffic has been used and how much is remaining. Additionally, it's user-friendly and easy to understand. Overall, the solution is good, useful, and has a helpful user interface."
"The web control and the application control are two good features."
"The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We find the solution to be a bit expensive."
"The solution should address emerging threats like SQL injection."
"ZTNA can improve latency."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The self-service application seems to need some work to replace the client UI. There are a lot of pop-ups if you use a baseline as the object that you're setting to a workstation. Unless you're using web UI, the message is not customizable in the user notification."
"I remember doing restarts a few times. So, making sure that it is rock solid from an executable perspective is important."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"It could use better integration with Hypervisor products like VMware."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."
"Technical support needs to be improved."
"Sophos EPP Suite could improve the way it can be installed. They used to have one installer and now they have two, one for the server and one for the client. I don't know the difference, it brings confusion."
"In the future, I would like to see better third-party integration so that it can work in conjunction with our ticket system."
"The product should improve support and provide more scalable clustering."
"One area for improvement in Sophos EPP Suite is the support response time, particularly of the management team. It could be faster because I only got a response from the manager after a few days. If you open a case directly from the website, the response from the technical support agent may have been faster. I didn't open the request from the website, so that could be the reason why the response time took longer."
"There could be enhancements made to the DLP."
"The solution needs to perform better or update its anti-ransomware and anti-malware engines to keep up with the latest hacking techniques."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Sophos EPP Suite is ranked 26th in Endpoint Protection Platform (EPP) with 52 reviews. BigFix is rated 8.6, while Sophos EPP Suite is rated 8.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Sophos EPP Suite writes "The solution provides endpoint detection and response with a nice-looking dashboard". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Sophos EPP Suite is most compared with Trend Micro Deep Security, Seqrite Endpoint Security, Trellix Endpoint Security, Coro and Xprotect . See our BigFix vs. Sophos EPP Suite report.
See our list of best Endpoint Protection Platform (EPP) vendors.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.