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24,204 views|15,249 comparisons
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991 views|881 comparisons
Featured Review
Find out what your peers are saying about Microsoft, Red Hat, HCL and others in Configuration Management. Updated: November 2021.
555,139 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"I like the inventory and life cycle management feature.""BigFix is easy to use.""One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass.""The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments.""It's easy to use, not complicated.""The solution is unbelievably scalable.""It is a one-stop tool that allows you to do everything. It supports reporting, vulnerability management, patch management, and configuration. All things can be done in one tool.""This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."

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"When it comes to managing both Red Hat and SUSE environments, it provides the support for live patching, which is something I really, really appreciate."

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Cons
"The remote software installation could be better.""I would like to see SDK for Web UI included in the next release.""Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area.""The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things.""We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example.""BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency.""Its pricing should be improved. It is too costly.""The product lacks AI, ML, and IIT."

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"I really would like to have a broader library of VCP's or playbooks that I can deploy."

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Pricing and Cost Advice
"The price is reasonable, but our customers find it expensive.""You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support.""You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month.""The price is very fair.""The license is subscription-based.""It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."

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Questions from the Community
Top Answer: It is pretty secure, and it gives extensive vulnerability features as compared to other applications. It supports multiple languages, and the security checks are pretty high as compared to other tools… more »
Top Answer: It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis.
Top Answer: The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are… more »
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Ranking
3rd
Views
24,204
Comparisons
15,249
Reviews
10
Average Words per Review
579
Rating
8.8
11th
Views
991
Comparisons
881
Reviews
1
Average Words per Review
1,118
Rating
9.0
Comparisons
Also Known As
Tivoli Endpoint Manager
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Overview

HCL BigFix provides complete visibility and control into all endpoints through a single, collaborative endpoint management platform that enables IT/Security Operations to fully automate discovery, management and remediation of endpoints, whether they are on-prem or in the cloud, regardless of location or connectivity. BigFix bridges the gap between IT and Security Operations, drastically reducing remediation times and costs. With BigFix, enterprises can protect endpoints running Windows, UNIX, Linux, and macOS by achieving greater than 98% first-pass patch success rates and enabling continuous endpoint compliance. Unlike complex tools that cover a subset of endpoints and take days or weeks to remediate, BigFix can find and fix endpoints fast.

SUSE Manager was designed to help your enterprise DevOps and IT Operations teams reduce complexity and regain control of your IT assets with a single tool to manage Linux systems across a variety of hardware architectures, hypervisors as well as container, IoT and cloud platforms. It automates Linux server and IoT device provisioning, patching and configuration for faster, consistent and repeatable server deployment helping to optimize operations and reduce costs. And with automated monitoring, tracking, auditing and reporting of your systems, VMs, and containers across your development, test and production environments, you can ensure compliance with internal security policies and external regulations.

Offer
Learn more about BigFix
Learn more about SUSE Manager
Sample Customers
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Day & Zimmermann, Cisco, CEMEX, L.B. Foster, Adient, Istanbul Technical University, 7Pixel, University of Maine System, Guerbet
Top Industries
REVIEWERS
University14%
Healthcare Company12%
Retailer12%
Financial Services Firm10%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider16%
Government10%
Financial Services Firm6%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider19%
Energy/Utilities Company8%
Government6%
Company Size
REVIEWERS
Small Business24%
Midsize Enterprise13%
Large Enterprise63%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise14%
Large Enterprise58%
No Data Available
Find out what your peers are saying about Microsoft, Red Hat, HCL and others in Configuration Management. Updated: November 2021.
555,139 professionals have used our research since 2012.

BigFix is ranked 3rd in Configuration Management with 12 reviews while SUSE Manager is ranked 11th in Configuration Management with 1 review. BigFix is rated 8.8, while SUSE Manager is rated 9.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SUSE Manager writes "Easy to deploy, offers embedded monitoring, and is very stable". BigFix is most compared with Microsoft Endpoint Configuration Manager, Red Hat Ansible Automation Platform, Tanium, Microsoft Windows Server Update Services and Red Hat Satellite, whereas SUSE Manager is most compared with Red Hat Satellite, Red Hat Ansible Automation Platform, HashiCorp Terraform and AWS Systems Manager.

See our list of best Configuration Management vendors.

We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.