We performed a comparison between BigFix and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The product's initial setup phase is very easy."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"NGAV and EDR features are outstanding."
"The price is low and quite competitive with others."
"I like the inventory and life cycle management feature."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"BigFix is easy to use."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"It's good for reporting hardware and software."
"What I like most about Symantec is the intrusion detection module. If you are scanning the environment, it will flag a possible intruder and tell you the IP and where the attack is coming from. Traditional antivirus solutions will never flag that. If you have a traditional SIEM, you might be able to pick that up. Symantec is a holistic endpoint security solution, so when you scan an endpoint, Symantec will let you know that something is happening to it."
"No maintenance is required after a successful installation phase."
"It is a solid antivirus security product."
"The most valuable feature of Symantec Endpoint Security is the protection of our systems."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"The initial setup is very simple and straightforward."
"The pricing is pretty good."
"The valuable features are device control, SONOR, and anti-virus."
"Making the portal mobile friendly would be helpful when I am out of office."
"We find the solution to be a bit expensive."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"The reporting and dashboard parts have room for improvement."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The relevant language takes a little getting used to since it's not used anywhere else in the industry. It's just in the BigFix environment."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"Need to improved orchestration for broken clients fixes."
"Symantec's application security module needs some improvement. You need to create a lot of fingerprints for application security. For instance, let's say I have different brands of ATMs in my environment, like Wincor and NCR. I use GRG to deploy an application control to whitelist some applications. I have to get the exact image of the different models of ATMs. When I tested in the past, some machines would not connect to the server without that."
"If there is a suspicious file, it is put into a sandbox where Symantec does an analysis. After the analysis, Symantec marks the file as a risk, but it doesn't blacklist or block the file. If a file is already known to be harmful, I would like them to automatically block or blacklist it to reduce the damage."
"Nowadays, threats are changing, and they are moving more towards script control and zero-day attacks. So, we would like to have more control similar to an EDR solution. Symantec Endpoint Protection has certainly come a long way as a traditional antivirus, but because the threats are changing, we would like to have more EDR features so that we have a detailed view of the source from where the infection entered the environment and whether it has tried to connect any other endpoint. It should provide such a detailed view for investigation. It should protect against zero-day threats, etc. These are the key enhancements that can make it a complete solution for any enterprise. Currently, we have seen organizations going for two solutions: antivirus and EDR. With both these capabilities, it would be a complete package."
"We are not satisfied with the technical support."
"It should support the next-generation IPS. Currently, it supports only IPS."
"Any external device which is inserted into a computer should be subject to an auto-scan policy, to automatically scan it before accepting the device... They need to make it more user-friendly, so that when anyone puts in a USB stick it will be scanned, popping up any problems before it is used."
"The Symantec Endpoint Manager is very difficult to use and extremely old."
BigFix is ranked 16th in EPP (Endpoint Protection for Business) with 91 reviews while Symantec Endpoint Security is ranked 5th in EPP (Endpoint Protection for Business) with 138 reviews. BigFix is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our BigFix vs. Symantec Endpoint Security report.
See our list of best EPP (Endpoint Protection for Business) vendors.
We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.