We performed a comparison between BigFix and ZoneAlarm based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP)."Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"This is stable and scalable."
"The stability is very good."
"Ability to get forensics details and also memory exfiltration."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"Having higher visibility on patching level, on patching successful, and non-successful has been a way that BigFix has improved my organization. Also, the ability to customize the content to do what we need it to do is very powerful and very flexible for us. Finally, in the area of custom interfaces like REST API really gives us the ability to provide for our external customers."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"The solution is unbelievably scalable."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"This antivirus is regularly updated, and the updates can be scheduled."
"The solution really focused on giving more security than an antivirus."
"The phone access scan stands out as the most valuable feature for me."
"It gives us security for the users' mobiles and ends up protecting us in a significant way."
"It is quick and easy to configure."
"The solution maintains reasonable scalability."
"ZoneAlarm protects all computers from viruses, spyware, and hackers."
"Personally, I find the Game Mode of the Firewall very useful."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution is not stable."
"We find the solution to be a bit expensive."
"The only minor concern is occasional interference with desired programs."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"I would like to see improvements in the Web UI program and also a BigFix console for Mac OS."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"I would like to see for it to be a little easier for new users to be able to learn and create relevant statements. In my opinion, that's the hardest part for bringing on new people that haven't had BigFix experience. Being able to have easier ways to build relevance in ActionScript would be the biggest improvement I'd like to see."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"We would like to see a different license plan, e.g. to include features from lifecycle with Patch Management, as an example."
"We're a partner, so we deliver technical support to customers. When we need to talk to the product support, traditionally, with the product over the last five years, I would not say support has been supportive. I hope that changes."
"Some of our users say that the interface is a little bit outdated for 2020, and want it to be more modern and cozy."
"They should release a single update with all the necessary characteristics to avoid being in a cycle of consecutive updates."
"Perhaps the primary area for potential enhancement is to make it faster, ensuring a more seamless experience while maintaining robust security features."
"They need to update and improve the features available for Mac."
"We'd like better performance of the network equipment. There are high-speed environments where an immediate response is required."
"I would like it to be integrated with the Check Point centralization solution like Infinity Portal. It would be great to be able to manage it through the same website."
"Currently, the client is only available for the Windows Operating System but it would be good if it were released for Mac OS as well."
"ZoneAlarm should be a light application that does not take too much memory in mobile phones."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while ZoneAlarm is ranked 15th in Anti-Malware Tools with 11 reviews. BigFix is rated 8.6, while ZoneAlarm is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of ZoneAlarm writes "A highly stable solution that protects computers from viruses, spyware, and hackers". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Tanium and Red Hat Ansible Automation Platform, whereas ZoneAlarm is most compared with Microsoft Defender for Endpoint, Check Point Harmony Endpoint, Malwarebytes, F-Secure Total and Bitdefender GravityZone EDR.
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