We performed a comparison between BigPanda and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The solution is user-friendly and has good performance and certification."
"The main thing that we like about BigPanda is the user interface."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The best of a bad lot was the error message deduping."
"The program is very stable."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"It alerts the operators when it is time to repair the communications and the IPLs."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"Once automatic IPL has been defined, anyone can perform an IPL with very little intervention. We know that all of the components will be started correctly."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Lacks sufficient dashboard features."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The usability needs to improve, because it is a pure code environment."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"BigPanda attempts a little of everything and fails at most."
"The cost of this product is too high compared to New Relic."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The GUI interface could be improved, but that is coming. They are working on that."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"Some of the command sequences are too long."
Earn 20 points
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while OPS/MVS Automation Intelligence is ranked 14th in Event Monitoring. BigPanda is rated 7.2, while OPS/MVS Automation Intelligence is rated 9.4. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of OPS/MVS Automation Intelligence writes "The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas OPS/MVS Automation Intelligence is most compared with BMC MainView, IBM Tivoli OMEGAMON, BMC TrueSight Operations Management and SCOM.
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