BigPanda vs DX Performance Management comparison

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2,522 views|1,358 comparisons
75% willing to recommend
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96% willing to recommend
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Executive Summary

We performed a comparison between BigPanda and DX Performance Management based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.""The program is very stable.""A user-friendly solution.""BigPanda integrates well with other solutions, such as WatchGuard,""Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture.""The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.""The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.""One of the most valuable features of BigPanda is its user-friendly interface."

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"The capability where not only the traditional SNMP information is captured but also the netflow data; who is consuming the data on the WAN, and voice-related information, is helpful. The voice quality makes it very easy for first- and second-line operators to see where the issue is, and who is impacted.""Since the implementation of the tool, it has cut down on probably 60% of our outages and letting us know what is going on.""The ability to very quickly and graphically navigate around, being able to zoom in to a timeframe, apply it to all the other panels... are all very intuitive.""​The ability to quickly do drag and drop customized reports for dashboards.​""What is most useful is visibility.""The integration with NetFlow, the NFA solution, so that we can have our flow forensics paired with the SNMP polling performance metrics on the same page.""It is the gathering of the whole performance data in our environment and our network environment, for us and our customers.""It saves time having it all on one place, so you do not have to jump around from different tools and try to merge the data. It is already done for you.​"

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Cons
"The solution could improve by having better integration.""We had to use a partner for the deployment.""The UI for this solution could be improved. It is very hard to find what you are looking for.""The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved.""BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.""The usability needs to improve, because it is a pure code environment.""BigPanda attempts a little of everything and fails at most.""Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."

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"​Global synchronization errors. Sometimes it just doesn't finish in time due to the load.""We would like to be capable of reporting network performance with a report strictly focused on the times outside business hours, which CA PM does not currently support. We have discontinued the use of the Business Hours Filtering until CA engineers are able to resolve or offer guidance.""I would like to have more tasks, graphs, and possibilities for linking to the graphs and reports added to the solution.""The solution could improve the database model. It is also not very good because they have a lot of interconnections with other data sources, such as NFA and VNA.""This solution's implementation process could be quicker. They could also optimize the hardware requirements.""Policies could be improved.""For CA PM, there should be a way of easily migrating the reports coming from eHealth going to CA Performance Center, since CA PC is replacing eHealth.""This solution is not very scalable."

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Pricing and Cost Advice
  • "They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
  • "We pay $200,000 USD per year."
  • "The price of BigPanda is in the middle compared to other solutions."
  • "BigPanda is cheaper than the competitors."
  • More BigPanda Pricing and Cost Advice →

  • "We were looking at other vendors in the marketplace for NetFlow, and CA just beat everybody else in price, cost, and the size to implement. ​"
  • "Do your homework and know how many devices you will be managing out of the gate. Be sure to project what your growth will be each year."
  • "They should provide more scalable licensing for the product."
  • "I like the licensing model because it's device-based."
  • "We purchase a license to use the solution every three years and we have multiple contracts. They have been increasing the price annually. We have a baseline for three years and then we need to pay the difference from the baseline, and we are in the process of negotiating a new price for all the licenses we need. The price overall is affordable."
  • "The tool's pricing is based on the number of network devices."
  • More DX Performance Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:One of the most valuable features of BigPanda is its user-friendly interface.
    Top Answer:The tool helps us understand network performance.
    Top Answer:The tool's pricing is based on the number of network devices.
    Top Answer:DX Performance Management should increase high availability. If one of my two data centers goes offline and the other is operational, I need a seamless transition from the primary to the secondary… more »
    Ranking
    Views
    2,522
    Comparisons
    1,358
    Reviews
    6
    Average Words per Review
    336
    Rating
    6.5
    2nd
    out of 4 in DX NetOps
    Views
    148
    Comparisons
    93
    Reviews
    7
    Average Words per Review
    512
    Rating
    8.4
    Comparisons
    Also Known As
    CA Performance Management
    Learn More
    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    CA Performance Management is a comprehensive and highly scalable network performance monitoring and analytics platform. It was built to meet the unique demands of big data and modern networks architectures, including highly dynamic and complex hybrid cloud and software-defined networks (SDN).

    The platform is design to reduce complexity inherent in modern networks built across numerous technology stacks through advanced network performance monitoring and relationship mapping for improved operational assurance.

    Combined with CA Virtual Network Assurance, the platform extends operator visibility through advanced discovery and network performance monitoring of highly sensitive cloud and multi-layered SDN networks and service chains.

    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    Jack Henry & Assoc, Target, CenturyLink, Bell Canada, BrightHouse Networks, Telus, Unisys, Verizon, Southern California Edison, GEICO, Fidelity Investments, Wells Fargo, American Family Insurance Group, Deutsche Telekom AG 
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company9%
    Insurance Company7%
    REVIEWERS
    Financial Services Firm24%
    Insurance Company24%
    Comms Service Provider19%
    Retailer10%
    VISITORS READING REVIEWS
    Financial Services Firm23%
    Computer Software Company15%
    Manufacturing Company7%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Small Business17%
    Large Enterprise83%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise10%
    Large Enterprise68%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    768,246 professionals have used our research since 2012.

    BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while DX Performance Management is ranked 2nd in DX NetOps with 31 reviews. BigPanda is rated 7.2, while DX Performance Management is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of DX Performance Management writes "The vertical database loads faster than any other product available". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas DX Performance Management is most compared with DX Spectrum, Zabbix and OmniPeek.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.