We performed a comparison between BigPanda and IBM Tivoli Business Service Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."BigPanda integrates well with other solutions, such as WatchGuard,"
"The main thing that we like about BigPanda is the user interface."
"The best of a bad lot was the error message deduping."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"A user-friendly solution."
"The most valuable feature of this solution is the efficiency."
"The usability needs to improve, because it is a pure code environment."
"Lacks sufficient dashboard features."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The solution could improve by having better integration."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
Earn 20 points
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring. BigPanda is rated 7.2, while IBM Tivoli Business Service Manager is rated 7.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas IBM Tivoli Business Service Manager is most compared with .
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