BigPanda vs IBM Tivoli NetCool Impact comparison

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BigPanda Logo
2,522 views|1,358 comparisons
75% willing to recommend
IBM Logo
582 views|372 comparisons
100% willing to recommend
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Executive Summary

We performed a comparison between BigPanda and IBM Tivoli NetCool Impact based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The program is very stable.""One of the most valuable features of BigPanda is its user-friendly interface.""The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.""We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process.""The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools.""The best of a bad lot was the error message deduping.""A user-friendly solution.""BigPanda integrates well with other solutions, such as WatchGuard,"

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"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.""The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate.""This product allows us to make use of open-source products, including running Java code.""The solution is great at being able to fetch almost any kind of file."

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Cons
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda.""We had to use a partner for the deployment.""BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.""Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.""The UI for this solution could be improved. It is very hard to find what you are looking for.""The solution could improve by having better integration.""Lacks sufficient dashboard features.""The cost of this product is too high compared to New Relic."

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"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle.""Stability-wise, this product needs to be improved.""IBM is not investing in the development of the on-premise version of this solution.""The solution is somewhat complicated. It's not exactly straightforward."

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Pricing and Cost Advice
  • "They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
  • "We pay $200,000 USD per year."
  • "The price of BigPanda is in the middle compared to other solutions."
  • "BigPanda is cheaper than the competitors."
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  • "The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
  • "Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
  • More IBM Tivoli NetCool Impact Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:The solution is user-friendly and has good performance and certification.
    Top Answer:It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.
    Top Answer:IBM is not investing in the development of the on-premise version of this solution. They are only fixing bugs. Everything is now done on the new pack, Cloud Pak. Tivoli NetCool Impact was a good… more »
    Top Answer:The primary use case of NetCool Impact is event correlation. For example, we are able to manage all the events inside Omnibus. If we want to create an integration with a ticket, we cannot use Omnibus… more »
    Ranking
    Views
    2,522
    Comparisons
    1,358
    Reviews
    6
    Average Words per Review
    336
    Rating
    6.5
    9th
    out of 20 in Event Monitoring
    Views
    582
    Comparisons
    372
    Reviews
    1
    Average Words per Review
    581
    Rating
    8.0
    Comparisons
    Also Known As
    Tivoli NetCool Impact
    Learn More
    IBM
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    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.
    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Financial Services Firm30%
    Energy/Utilities Company10%
    Computer Software Company10%
    Manufacturing Company8%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise7%
    Large Enterprise78%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    767,667 professionals have used our research since 2012.

    BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews. BigPanda is rated 7.2, while IBM Tivoli NetCool Impact is rated 7.8. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, ScienceLogic and IDERA SQL Safe Backup.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.