We performed a comparison between BigPanda and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is user-friendly and has good performance and certification."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"One of the most valuable features of BigPanda is its user-friendly interface."
"The program is very stable."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"Tons of default modules which are available out of the box"
"I always appreciate Geneos's stability and ease of use."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."
"Custom script toolkits"
"We had to use a partner for the deployment."
"The usability needs to improve, because it is a pure code environment."
"Lacks sufficient dashboard features."
"The solution could improve by having better integration."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The cost of this product is too high compared to New Relic."
"I would like better access to the data that is being collected."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews. BigPanda is rated 7.2, while ITRS Geneos is rated 8.2. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and VMware Aria Operations for Applications, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Splunk Infrastructure Monitoring. See our BigPanda vs. ITRS Geneos report.
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