BigPanda vs ManageEngine IT360 comparison

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BigPanda Logo
2,522 views|1,358 comparisons
75% willing to recommend
ManageEngine Logo
271 views|233 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigPanda and ManageEngine IT360 based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
767,847 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.""BigPanda integrates well with other solutions, such as WatchGuard,""Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in.""The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding.""Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture.""One of the most valuable features of BigPanda is its user-friendly interface.""Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue.""The best of a bad lot was the error message deduping."

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"The technical support is good.""It is easy to identify and collect information from all of the nodes on the network.""The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

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Cons
"The solution could improve by having better integration.""The UI for this solution could be improved. It is very hard to find what you are looking for.""BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.""The usability needs to improve, because it is a pure code environment.""We had to use a partner for the deployment.""The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved.""The cost of this product is too high compared to New Relic.""BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."

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"We would like to have support for integration with ServiceDesk.""The product could use more intelligence, automation and general availability of product information.""The ManageEngine features could improve to show graphs of the traffic and network utility."

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Pricing and Cost Advice
  • "They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
  • "We pay $200,000 USD per year."
  • "The price of BigPanda is in the middle compared to other solutions."
  • "BigPanda is cheaper than the competitors."
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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:The solution is user-friendly and has good performance and certification.
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    Ranking
    Views
    2,522
    Comparisons
    1,358
    Reviews
    6
    Average Words per Review
    336
    Rating
    6.5
    Views
    271
    Comparisons
    233
    Reviews
    0
    Average Words per Review
    0
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    Comparisons
    Also Known As
    IT360
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    ManageEngine
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    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company22%
    Real Estate/Law Firm9%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise24%
    Large Enterprise45%
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    767,847 professionals have used our research since 2012.

    BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while ManageEngine IT360 is ranked 70th in IT Infrastructure Monitoring. BigPanda is rated 7.2, while ManageEngine IT360 is rated 8.4. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of ManageEngine IT360 writes "Good monitoring and alerting capability, and it is easy to deploy". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas ManageEngine IT360 is most compared with StackPath Monitoring, eG Enterprise and HPE OneView.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.