We performed a comparison between BigPanda and IBM SevOne Network Performance Management (NPM) based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The best of a bad lot was the error message deduping."
"The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive."
"The automation feature is good because if your CMDB is OK and it is already in sync, then the automation part is good to go."
"It's given us the ability to create various real-time network performance reports and distribute them to any colleague who can access these reports immediately."
"It's a great solution for highlighting and discovering useful information regarding our network's elements."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"BigPanda attempts a little of everything and fails at most."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"The usability needs to improve, because it is a pure code environment."
"SevOne should work with the graphs legend functionality."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"There is no service mode setup in this monitoring tool if you want to snooze alerts for any specific amount of time, to account for any activity change or major incident."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The reports are easy to configure but they are a bit outdated in terms of appearance and visualization."
"In terms of having a complete view of our network performance, I would rate it a nine out of 10. The reason for not giving it a 10 is that there is no packet capture associated with SevOne, but we do have other tools in place to do that."
"Software upgrades can be tricky is not easy."
"The method of searching for SIP and the way to create the groups."
More IBM SevOne Network Performance Management (NPM) Pricing and Cost Advice →
BigPanda is ranked 40th in IT Infrastructure Monitoring with 12 reviews while IBM SevOne Network Performance Management (NPM) is ranked 34th in IT Infrastructure Monitoring with 52 reviews. BigPanda is rated 7.2, while IBM SevOne Network Performance Management (NPM) is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas IBM SevOne Network Performance Management (NPM) is most compared with LogicMonitor, Instana Infrastructure Monitoring, SolarWinds NPM, Splunk Enterprise Security and SolarWinds Network Device Monitor. See our BigPanda vs. IBM SevOne Network Performance Management (NPM) report.
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