BigPanda vs Splunk On-Call comparison

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BigPanda Logo
742 views|396 comparisons
75% willing to recommend
Splunk Logo
1,066 views|932 comparisons
81% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BigPanda and Splunk On-Call based on real PeerSpot user reviews.

Find out in this report how the two IT Alerting and Incident Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed BigPanda vs. Splunk On-Call Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection.""The program is very stable.""A user-friendly solution.""Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture.""The main thing that we like about BigPanda is the user interface.""The best of a bad lot was the error message deduping.""The solution is user-friendly and has good performance and certification.""One of the most valuable features of BigPanda is its user-friendly interface."

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"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process.""The most valuable feature of the solution is helpdesk escalation.""The flexible schedule is the most valuable feature. It was very easy to set out a rotation.""Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred.""The alert calling feature is the best because notifications are delivered via phone messages."

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Cons
"The UI for this solution could be improved. It is very hard to find what you are looking for.""BigPanda attempts a little of everything and fails at most.""BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity.""BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage.""The solution could improve by having better integration.""Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline.""The cost of this product is too high compared to New Relic.""Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."

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"The solution can be improved by including a wider list of permissions.""There could be improvements with communicating an incident or alert.""Should have more YouTube webinars.""The third-party configuration tool could be easier to use.""At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."

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Pricing and Cost Advice
  • "They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
  • "We pay $200,000 USD per year."
  • "The price of BigPanda is in the middle compared to other solutions."
  • "BigPanda is cheaper than the competitors."
  • More BigPanda Pricing and Cost Advice →

  • "The price of the solution could be less expensive."
  • More Splunk On-Call Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:The solution is user-friendly and has good performance and certification.
    Top Answer:The flexible schedule is the most valuable feature. It was very easy to set out a rotation.
    Top Answer:For alerts, we could choose to get a text message, app notification, or a phone call. The phone calls were very unusable, because it just read a bunch of numbers, like an ID of the alert. If there was… more »
    Top Answer:We used it for on-call rotations. We used it to send alerts for monitoring. We also used it for escalation, so when we actually had an issue, it would find out who to call and call that person. It's… more »
    Ranking
    Views
    742
    Comparisons
    396
    Reviews
    6
    Average Words per Review
    336
    Rating
    6.5
    Views
    1,066
    Comparisons
    932
    Reviews
    3
    Average Words per Review
    385
    Rating
    9.0
    Comparisons
    Also Known As
    VictorOps
    Learn More
    Overview

    BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.

    BigPanda’s Autonomous Operations platform increases the ease with which IT administrators are able to both manage their systems and respond to issues that arise. It combines machine learning and automation, which not only provide administrators with reliable suggestions concerning future issues that may arise, but also allows for certain tasks to be assigned to the system itself. These allow organizations to save both time and resources that can be dedicated to more critical tasks.

    BigPanda’s Autonomous Operations platform possesses a simplified and unified user interface, enabling users to manage the solution from one place. The UI allows users to view and manage all of the information and controls that IT teams need to be able to easily access, providing a level of visibility that ensures users will be able to view all of their system’s most up-to-date and critical information at any time that they wish.

    Benefits of BigPanda Autonomous Operations Platform

    Some the benefits of using BigPanda’s Autonomous Operations platform include:

    • The ability to autonomously detect and respond to IT issues. BigPanda’s Autonomous Operations software autonomously searches for and detects issues. When found, its level-zero feature can then handle elementary tasks such as threat prioritization, which would otherwise require a dedicated team to handle. The solution can be adapted to meet your organization’s specific requirements.
    • The ability to receive new threat suggestions based on historical data. Armed with this knowledge, BigPanda’s Autonomous Operations’s machine learning algorithm makes reliable predictions of issues that might come up in the future.
    • The ability to manage BigPanda’s Autonomous Operations platform and view both real-time and historical data from a single interface. BigPanda’s Autonomous Operations platform UI is a centralized location where all levels of your organization’s IT teams can view system data and manage situations that may arise. The data displayed on this interface is always up-to-date. IT teams have the latest relevant information available to them at all times without having to conduct a search.

    Reviews from Real Users

    BigPanda’s Autonomous Operations platform stands out among its competitors for a number of reasons. Two major ones are its centralized user interface and its ability to easily integrate with other security solutions. The centralized UI gives users the ability to clearly see all their alert data in a single location without having to search for it. Its easy integration allows administrators to augment their IT security capabilities when they find it necessary to do so.

    PeerSpot user Larry C., the principal engineer in charge of site operations for a tech vendor, notes this benefit when he writes, "Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."

    Another PeerSpot user, who is an independent entrepreneur in the IT environment at a tech services company, notes the flexibility of this platform when they write “BigPanda integrates well with other solutions, such as WatchGuard.”


    Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
    Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.

    Sample Customers
    Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
    NVIDIA, Cisco, NBC, Rackspace, Intuit, DirectTV, NASCAR, Arrow Electronics, Alliance Health, NetApp, Edmunds, New York Times, Return Path, Sony Playstation, CA Technologies, Sphero, Symantic, HBO, Weatherford, Blackboard, Epic Games
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company16%
    Manufacturing Company9%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Financial Services Firm11%
    Manufacturing Company10%
    Government7%
    Company Size
    REVIEWERS
    Small Business42%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    REVIEWERS
    Midsize Enterprise11%
    Large Enterprise89%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise17%
    Large Enterprise71%
    Buyer's Guide
    BigPanda vs. Splunk On-Call
    March 2024
    Find out what your peers are saying about BigPanda vs. Splunk On-Call and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    BigPanda is ranked 10th in IT Alerting and Incident Management with 12 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. BigPanda is rated 7.2, while Splunk On-Call is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters . See our BigPanda vs. Splunk On-Call report.

    See our list of best IT Alerting and Incident Management vendors.

    We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.