We performed a comparison between BigPanda and Splunk On-Call based on real PeerSpot user reviews.
Find out in this report how the two IT Alerting and Incident Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"The program is very stable."
"A user-friendly solution."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"The main thing that we like about BigPanda is the user interface."
"The best of a bad lot was the error message deduping."
"The solution is user-friendly and has good performance and certification."
"One of the most valuable features of BigPanda is its user-friendly interface."
"VictorOps has been good enough for us and it's effective for our needs in case of an on-call escalation process."
"The most valuable feature of the solution is helpdesk escalation."
"The flexible schedule is the most valuable feature. It was very easy to set out a rotation."
"Transmogrifier and automatic solution report gives me a report with the solution and the way to solve issues when an error occurred."
"The alert calling feature is the best because notifications are delivered via phone messages."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"BigPanda attempts a little of everything and fails at most."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"BigPanda can improve the correlations. We didn't see any big value. It is still good at the same event deduplication, event processing, and ticket creation, but I was more looking at event analysis and event correlation. In that area, it is still no big difference between the other solutions on the market. All of them, are in the same immature stage."
"The solution could improve by having better integration."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The cost of this product is too high compared to New Relic."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"The solution can be improved by including a wider list of permissions."
"There could be improvements with communicating an incident or alert."
"Should have more YouTube webinars."
"The third-party configuration tool could be easier to use."
"At that stage, all our needs are fulfilled, but at the beginning, we had some feature requests and they were deployed during their roadmap."
BigPanda is ranked 10th in IT Alerting and Incident Management with 12 reviews while Splunk On-Call is ranked 8th in IT Alerting and Incident Management with 10 reviews. BigPanda is rated 7.2, while Splunk On-Call is rated 8.6. The top reviewer of BigPanda writes "Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts". On the other hand, the top reviewer of Splunk On-Call writes "Allows us to create flexible schedules for on-call rotations". BigPanda is most compared with ServiceNow, Moogsoft, PagerDuty Operations Cloud, IBM Tivoli NetCool OMNIbus and ServiceNow IT Operations Management, whereas Splunk On-Call is most compared with PagerDuty Operations Cloud, Opsgenie, New Relic, Everbridge IT Alerting and xMatters . See our BigPanda vs. Splunk On-Call report.
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