We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"There are contractual penalties if their SLAs are not met. This commitment was very important in our decision to go with this service, because not having downtime is extremely important to us. The providers has not missed an SLA in the 18 months that I have worked with them."
"I've told CRITICALSTART that I think the managed service they provide is cheaper than it should be. It's a really good deal."
"As far as the expense goes, it's very competitive pricing and the services you get are almost like you have a person on your team."
"It costs a lot for what we felt comfortable to spend."
"Overall, for what I'm paying for it, and the benefit I'm getting out of it, it is right where it needs to be, if not a little bit in my favor. For what it costs me to actually have this service, I could afford one internal person to do that job, but now I have a team of 10 or more who are doing that job, and they don't sleep because they work shifts."
"The pricing of other services was so insane that they weren't even an option."
"The pricing has always been competitive. They have always been good to us. They will make it a fight. They don't try to hide anything; it's always been fully transparent and well-worth what we pay for it."
Earn 20 points
With the Binary Defense Vision solution, our security team will protect your business through continuously collecting, recording, and storing endpoint data giving you surveillance-like visibility you can use to investigate past incidents or proactively hunt for threats lurking in your networks.
Visit us online at https://www.binarydefense.com
The cybersecurity landscape is growing more complex by the day with the arrival of new threats and new tools supposedly designed for combating them. The problem is it’s all creating more noise and confusion for security professionals to sort through.
CRITICALSTART is the only MDR provider committed to eliminating acceptable risk and leaving nothing to chance. They believe that companies should never have to settle for “good enough.” Their award-winning portfolio includes end-to-end Professional Services and Managed Detection and Response (MDR). CRITICALSTART MDR puts a stop to alert fatigue by leveraging the Zero Trust Analytics Platform (ZTAP) plus the industry-leading Trusted Behavior Registry, which eliminates false positives at scale by resolving known-good behaviors. Driven by 24x7x365 human-led, end-to-end monitoring, investigation and remediation of alerts, their on-the-go threat detection and response capabilities are enabled via a fully interactive MOBILESOC app.
Binary Defense MDR is ranked 20th in Managed Detection and Response (MDR) while CRITICALSTART is ranked 2nd in Managed Detection and Response (MDR) with 10 reviews. Binary Defense MDR is rated 0.0, while CRITICALSTART is rated 9.4. On the other hand, the top reviewer of CRITICALSTART writes "Offers the ability to close review tickets or alerts through a mobile phone and to interact with engineers on their side via the app". Binary Defense MDR is most compared with Sophos Managed Threat Response, Darktrace, SentinelOne, Arctic Wolf AWN CyberSOC and Microsoft Defender for Endpoint, whereas CRITICALSTART is most compared with Arctic Wolf AWN CyberSOC, CrowdStrike Falcon Complete and Blackberry Guard.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.