We performed a comparison between Binary Defense MDR and Fidelis Elevate based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Ability to get forensics details and also memory exfiltration."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The price is low and quite competitive with others."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The case interface is Binary Defense MDR's most valuable feature."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"It has also improved our hunt ability with quick search tools, to zone in on malware or other anomalies. It is able to link items to incidents from other consoles, and works natively with the SIEM."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"ZTNA can improve latency."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The only minor concern is occasional interference with desired programs."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"We found a couple of bugs in the user interface."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The current reporting system could benefit from improvement."
"I would like to get more reports from Binary Defense about what they're blocking."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"The reports in the endpoint area of Elevate can be improved."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while Fidelis Elevate is ranked 25th in Managed Detection and Response (MDR) with 7 reviews. Binary Defense MDR is rated 9.2, while Fidelis Elevate is rated 8.4. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and Arctic Wolf Managed Detection and Response, whereas Fidelis Elevate is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, VMware Carbon Black Cloud, Trellix Endpoint Security (ENS) and Darktrace. See our Binary Defense MDR vs. Fidelis Elevate report.
See our list of best Managed Detection and Response (MDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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