Birst vs Salesforce Einstein Analytics comparison

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Executive Summary

We performed a comparison between Birst and Salesforce Einstein Analytics based on real PeerSpot user reviews.

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765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Dashboards and self-service reports. These are widely used by customers in the EPM domain."

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"We have found the scalability to be very good.""Einstein Analytics provides insights into what we are doing and how we are doing it. It tells us what benchmarks we need to hit consistently to achieve our goals. In sales, there is sometimes a disconnect between actions and objectives. We aren't necessarily going to close a deal because we call X number of people. There are some underlying skills that add nuance to these metrics.""Tableau CRM is a very capable solution. It is easy to use, user-friendly, and integrates well.""he most valuable feature of the solution is its ease of use.""It's scalable.""Salesforce Einstein Analytics is a simplified CRM. It's integration is good.""The most valuable feature of Salesforce Einstein Analytics is the reporting tools.""The solution scales extremely well."

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Cons
"Customer support takes lot of time to get a solution."

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"When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance.""They have a lot of opportunity to improve BI tools. With Einstein Analytics, we have a very minimal scope.""The product must be more transparent.""Improvement-wise, I feel the solution must be more robust since it is not exactly ready to handle large data.""The product is natively integrated into the Salesforce ecosystem. You also need a CRM license. It should be more flexible with other platforms.""Einstein Analytics could incorporate something like SFIA 8 to help users understand the underlying skill sets.""They can provide more end-user customizations. There should be the possibility for the end-users to change some elements in the interface. I have a way of doing my job. My colleague may have his own way of doing his job. If I ask for a change, it'll change for everyone. It'll be good to have some end-user personalizations. I can't see many in Salesforce right now.""I would advise others not to customize because they rolled out the newer versions, which are every six months. There had to be some significant testing and verification that happened. It is important to have a strong third-party provider that is very experienced. We used Deloitte, but we evaluated Accenture, KPMG, and IBM, but we decided on Deloitte and that was a good decision for us. Having a partner who has a center of excellence or experts that could give you a lot of the tips that they've learned could jumpstart your deployment and stick to the standards."

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Pricing and Cost Advice
  • "Please negotiate on the price and purchase the latest version."
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  • "Salesforce has a subscription-based licensing structure, where it's between $20 to $75 per month, per user."
  • "The biggest challenge we had was the cost and the licensing. We ended up getting an enterprise licensing agreement(ELA). That took a lot of negotiations and a lot of pressure. We were able to receive a good price for the community licensing they bundled Salesforce Einstein Analytics. They bundled a lot of capabilities with us with the ELA."
  • "Although it was deemed slightly expensive and failed the cost analysis we conducted in our company, we proceeded with the purchase because we desired to have a leading CRM system in the industry."
  • "Price-wise, Salesforce Einstein Analytics is an expensive tool."
  • "I rate the solution's pricing a seven out of ten."
  • "The solution is expensive."
  • More Salesforce Einstein Analytics Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:The out-of-the-box features are good for companies that want to try analytics and data science interventions.
    Top Answer:There's no transparency in how the models are created. If I give input, the data goes inside the Einstein platform, and it produces the results. I do not know the models the product uses. I do not… more »
    Top Answer:We use Service Cloud. We use it to classify the cases and get the escalation scores correctly. We also use it for knowledge management. We have multiple use cases.
    Ranking
    32nd
    out of 50 in Reporting
    Views
    225
    Comparisons
    165
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    4,287
    Comparisons
    2,126
    Reviews
    10
    Average Words per Review
    434
    Rating
    8.5
    Comparisons
    Also Known As
    Einstein Analytics, Salesforce Wave Analytics
    Learn More
    Overview

    Birst Networked BI and Analytics eliminates information silos. Decentralized users can augment the enterprise data model virtually, as opposed to physically, without compromising data governance.

    A unified semantic layer maintains common definitions and key metrics.
    Birst’s two-tier architecture aligns back-end sources with line-of-business or local data. Birst’s Automated Data Refinement extracts data from any source into a unified semantic layer. Users are enabled with self-service analytics through executive dashboards, reporting, visual discovery, mobile tools, and predictive analytics. Birst Open Client Interface also offers integration with Tableau, Excel and R.

    Birst goes to market in two primary ways: as a direct sale, for enterprises using Birst on internal data to manage their business; and embedded, for companies who offer analytic products, by embedding and white-labeling Birst capabilities into their products.

    Birst’s is packaged in 3 available formats: Platform and per-user fee; by Department or Business Unit; by end-customer (for embedded scenarios).

    Salesforce Einstein Analytics is a customer and business analytics platform that’s optimized for mobile use and brings flexible customer analytics to everyone in the company. It works with many types of data, from many data sources, and it can change the way your company answers critical questions. Einstein Analytics allows you to:

    • Connect directly to your CRM data and execute on insights directly in Chatter.
    • Automatically analyze millions of rows of data and get predictive analytics with Einstein Discovery.
    • Explore data quickly and automate actions with prebuilt apps.
    • Use mobile to act, whether you're on Android or iOS.
    Sample Customers
    Citrix Systems, Jive Software, SunnyD, Toshiba Medical Systems, Cisco OpenDNS, RB, Sunny D, Vertafore
    ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
    Top Industries
    REVIEWERS
    Healthcare Company25%
    Retailer17%
    Insurance Company8%
    Computer Software Company8%
    REVIEWERS
    Computer Software Company30%
    Healthcare Company20%
    Financial Services Firm20%
    Government10%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Financial Services Firm12%
    Manufacturing Company7%
    University5%
    Company Size
    REVIEWERS
    Small Business14%
    Midsize Enterprise33%
    Large Enterprise52%
    REVIEWERS
    Small Business30%
    Midsize Enterprise20%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise12%
    Large Enterprise65%
    Buyer's Guide
    Reporting
    March 2024
    Find out what your peers are saying about Microsoft, Tableau, Oracle and others in Reporting. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Birst is ranked 32nd in Reporting while Salesforce Einstein Analytics is ranked 10th in BI (Business Intelligence) Tools with 17 reviews. Birst is rated 7.4, while Salesforce Einstein Analytics is rated 8.2. The top reviewer of Birst writes "The dashboards and Visualizer are valuable". On the other hand, the top reviewer of Salesforce Einstein Analytics writes "Helpful consistent measurements, high availability, and scales well". Birst is most compared with Microsoft Power BI, Alteryx and ThoughtSpot, whereas Salesforce Einstein Analytics is most compared with Microsoft Power BI, Tableau, Databricks, SAP Analytics Cloud and IBM Watson Explorer.

    We monitor all Reporting reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.