We performed a comparison between Bitdefender GravityZone EDR and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"NGAV and EDR features are outstanding."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is a very stable solution."
"The most valuable feature of Bitdefender GravityZone Ultra is the ETX and ETM endpoint protection."
"The advantage of the solution is that it has a console on the cloud and you can update the clients."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"It efficiently investigates security incidents."
"It is stable."
"If you detect a virus, you can isolate the PC from the network and prevent access to the internet, network and routers. Once fixed, you can give access back to the client. We have not had this functionality using other solutions."
"They are constantly updating the solution against malware."
"Symantec Endpoint Detection and Response is stable."
"The solution can scale well."
"IPS and the user interface are good features."
"The solution does its job with no issues."
"The most valuable feature is that the same agent can act as the endpoint detection and response agent."
"I like Symantec EDR's device control and USB security features."
"The most valuable features are that it is easy to connect and global settings are good."
"The Detection vulnerability is very effective."
"Detections could be improved."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"ZTNA can improve latency."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I haven't seen the use of AI in the solution."
"The graphical user interface for EDR could be improved."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"The areas of Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR) could benefit from improvement in terms of how problems are reported and displayed. The way the problems are presented and the information provided could be improved."
"There is a need to work on the deployment, when it comes to deploying to Windows machines with regards to downloading the size of the package."
"If we could directly push the agent to the script, it'll be very good."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"The product can be improved by identifying errors."
"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"That's why I wouldn't recommend it for other systems. It works only with SAP clients. That's why I'm giving it a six. It would get higher if it worked on all networks without the help of SAP."
"The GUI could be better."
"They do need to minimize the number of agents installed on a server."
"Reporting is a major issue, as it is not user friendly."
"Technical support is not as good as we expect, and resolving problems should be more timely."
"The product doesn’t offer MDM functionality under its current licensing model."
"One potential area for improvement in Symantec EDR is the reporting engine."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
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Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Bitdefender GravityZone EDR is rated 8.6, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Trellix Endpoint Security (ENS) and CrowdStrike Falcon. See our Bitdefender GravityZone EDR vs. Symantec Endpoint Detection and Response report.
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