We performed a comparison between Bitdefender GravityZone EDR and Microsoft Defender for Endpoint based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. It is known for its easy setup, scalability, and reasonable pricing. Meanwhile, Microsoft Defender for Endpoint excels in file protection, encryption, and ransomware defense. It integrates seamlessly with other Microsoft security products. Users appreciate its user-friendly interface and scalability. The reviews suggest that Bitdefender GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption. Users say Microsoft Defender for Endpoint should improve its central console and auto-recovery feature. Users also requested better reporting capabilities and integration with third-party platforms.
Service and Support: Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails. Microsoft customer service garnered mixed feedback. Some customers commend the fast response time and expertise of the support engineers, while others express dissatisfaction with slow replies and a lack of coordination among the support teams.
Ease of Deployment: Bitdefender GravityZone EDR's initial setup is generally considered simple and easy, taking a maximum of 20 minutes. However, it may become more complex with new updates or older computers. In contrast, Microsoft Defender for Endpoint's setup is straightforward and not difficult, especially with preloaded installation on Windows 10. While it can be more complex for larger organizations, it is generally considered simple, particularly for smaller companies or those familiar with Microsoft environments.
Pricing: Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services. Microsoft Defender for Endpoint offers fair pricing as it is included with Windows or Microsoft Office 365 subscriptions, without any additional licensing costs. However, some users believe that Microsoft's pricing could be more affordable and mention complexities in their licensing models.
ROI: Bitdefender GravityZone EDR offers varied ROI based on different situations, whereas Microsoft Defender for Endpoint delivers cost savings, enhanced efficiency, and heightened threat management.
Comparison Results: Our users prefer Bitdefender GravityZone EDR over Microsoft Defender for Endpoint. Bitdefender offers a comprehensive set of features, including a built-in firewall and a slick management console. The solution earns high marks for stability, scalability, and reasonable pricing. Some Microsoft Defender for Endpoint users say the solution is missing some features and needs improvements in central management. Bitdefender's customer service is also regarded as more responsive and helpful compared to Microsoft's support.
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The stability is very good."
"It is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"NGAV and EDR features are outstanding."
"Forensics is a valuable feature of Fortinet FortiEDR."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"The Ultra is a valuable feature."
"It is easy to scale and it is suitable for organizations from small businesses to enterprise."
"Bitdefender GravityZone Ultra has many features, such as VPN, web filtering, and email filtering. The product has many good reviews, and I like how straightforward it is to implement. It's also easy to access and use."
"We have clients who are also migrating from other anti-virus solutions to GravityZone because of the ease of use, ease of installation and the fact that it can be deployed in the cloud and the same software; you can actually install on other server or workstation. It automatically knows what it's protecting."
"It's hard to pick just one valuable feature as almost all of the main features are very useful. However, the ability to manage it centrally and have detailed control over settings, exceptions and other configurations is extremely beneficial."
"It is a good anti-malware product that is highly stable."
"With Bitdefender GravityZone Ultra, we don't have to worry about our endpoints or attacks. Our security has become stronger. This has been a reliable solution for our company."
"It was easy to set up."
"It is stable and easy to use. Everything is okay, and there are no performance issues."
"Microsoft Defender for Endpoint is extremely stable."
"What I like most is the protection against phishing emails and anti-spam."
"Auto-remediation: When the product sees malware, it resolves the issue immediately. This protects the machine."
"The endpoint detection of threats is valuable. The initial detection of things like ransomware and viruses and being able to shut down machines immediately and stop a threat is valuable. We can stop a threat at a source versus allow it to propagate it across the network."
"The most valuable feature is its ability to effectively detect threats. It has the EDR feature, endpoint detection and response, and that is very good."
"Microsoft Defender for Endpoint's WCS function, a content filtering solution, has proven to be the most useful, stable, and reliable option for our current needs."
"This software is easy to use."
"The SIEM could be improved."
"I haven't seen the use of AI in the solution."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution should address emerging threats like SQL injection."
"Cannot be used on mobile devices with a secure connection."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"If we could directly push the agent to the script, it'll be very good."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"They need to improve their encryption capabilities."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"Areas for improvement would be performance and pricing."
"The only problem we have, and I don't know if maybe it's the package we bought, is that it lacks the parts of data protection and application blacklisting."
"The product fails to provide guides to its users...I want the tool to offer some guides and hands-on training that can guide users who want to learn more about the product without the vendor's help."
"Other solutions are cheaper than GravityZone."
"At times, the other antivirus products are now doing AI, in terms of understanding the behavior of the system and determining when there's an anomaly. This is something that Defender can improve on."
"It should support non-Windows products better. Microsoft is now one of the leading vendors in the security area. So, they should be product-independent."
"If there were more template queries in the library, that would make it much easier. They could have basic things, like, "Where's the IP for this user?" or, "What file was downloaded from this user?" If there were more of those basic queries that would help."
"There's a lot of manual effort involved to configure what we need."
"One thing that was lacking in Defender was web filtering. Its web filtering wasn't as comprehensive. Sophos was a little bit better than Defender for blocking URLs or installing programs."
"Microsoft Defender for Endpoint should have more transparency. In the latest edition of Windows, Windows 11, it is a compulsory requirement to connect to a Microsoft account, which in turn has implications for Defender. This should be removed."
"Microsoft support could be more knowledgeable."
"We'd like the stability to be better."
More Microsoft Defender for Endpoint Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Microsoft Defender for Endpoint is ranked 1st in Endpoint Detection and Response (EDR) with 182 reviews. Bitdefender GravityZone EDR is rated 8.6, while Microsoft Defender for Endpoint is rated 8.0. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". Bitdefender GravityZone EDR is most compared with SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint, Kaspersky Endpoint Security for Business and Check Point Harmony Endpoint, whereas Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Fortinet FortiClient. See our Bitdefender GravityZone EDR vs. Microsoft Defender for Endpoint report.
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