We performed a comparison between Trend Micro Apex One and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. It is known for its easy setup, scalability, and reasonable pricing. The reviews suggest that GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer Trend Micro Apex One over Bitdefender GravityZone EDR. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while they said GravityZone EDR's encryption could be better. Reviews of Trend Micro's customer service were generally positive, while users had mixed opinions about Bitdefender's support quality.
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet is very user-friendly for customers."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product detects and blocks threats and is more proactive than firewalls."
"The setup is pretty simple."
"The nice thing about Bitdefender is that it has modules and layers that you can add as the requirement becomes more sophisticated and dangerous or threatening."
"The most valuable features are the anti-malware and firewall policies. The runtime scans and execution have been beneficial to our business."
"It is a very stable solution."
"It is a good anti-malware product that is highly stable."
"The installation is straightforward."
"The tool alerts about lateral internet movements."
"Bitdefender GravityZone EDR needs to be more stable."
"What I have found to be valuable is after every new release of the solution there are more features. At the time that we bought Bitdefender GravityZone, it was their top solution. We went from their Enterprise version to Elite, Elite HD, Ultra, and now there is an Ultra Plus available."
"It is updated automatically without much intervention from our side. We can also get some reports easily."
"Its database is better than most of the endpoint protection solutions."
"The antivirus is the most valuable aspect of Trend Micro Apex One."
"From a technology point of view, it is very simple to install, it's not heavy on the endpoint in terms of the amount of processing cycles. It is simple to deploy and the interfaces are easy. You don't need to be a scientist to operate it."
"The web console is quite helpful, as is the visibility view for deployment. Updates do things like Device Control Management, which I can control."
"I have found Trend Micro Apex One to be secure."
"The most valuable features of Trend Micro Apex One are it has its own machine learning and it is quite fast, compared with the other solutions. When you're comparing the other solutions, each has pros and cons, you cannot claim one is 100 percent suitable for you. None of the solutions dominate in all areas."
"The most valuable aspect is achieving zero attacks and zero data compromise."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The solution is not stable."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"The SIEM could be improved."
"We find it's making the machines run slow."
"Other solutions are cheaper than GravityZone."
"The installation is not straightforward and should be easier to do."
"Their ransomware remediation doesn't respond as fast as BullWall does...Ransomware control needs to be improved."
"In terms of improvement of the solution, it could have better features. For example, having a firewall within. This way we would only need one solution."
"What would make Bitdefender GravityZone Ultra better is if Bitdefender employed more firewall policies and added even more features to the product."
"They were working on the encryption management for laptops, and if they complete it then it would be helpful."
"The software itself is solid. It would be better if it was more of a real-time solution, like SentinelOne. The one thing that holds me back on the SentinelOne side is that I can blacklist websites and stuff like that, but it's not as granular as Bitdefender. With Bitdefender, I feel like I have more control over what I can whitelist and blacklist."
"The menus can be more user-friendly or easier. For example, if we want to enable access to the USB ports, it should be more user-friendly. It is not easy. We need to navigate through several menus to be able to give access."
"The solution could improve the Linux XDR functionality. It is not mature. There could be some improvement in the area of the use cases. For example, improvement is needed in OTN."
"The application and web controls have room for improvement."
"Trend Micro Apex One could include more in-depth endpoint protection."
"More integration with different platforms would be great, as everyone seems to want the solution to integrate with each team."
"Product performance needs improvement. Customers face the same performance issues on the endpoint of the product. We need improvement on that side."
"Trend Micro Apex One could improve by providing signatureless detection, reducing the agent's needed system resources to increase performance, and enhance further the vulnerability assessment feature. These changes would be very helpful in the future."
"The UI has room for improvement."
Bitdefender GravityZone EDR is ranked 15th in Endpoint Detection and Response (EDR) with 54 reviews while Trend Micro Apex One is ranked 6th in Endpoint Detection and Response (EDR) with 124 reviews. Bitdefender GravityZone EDR is rated 8.6, while Trend Micro Apex One is rated 8.2. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Trend Micro Apex One writes "Good monitoring and server protection with helpful machine learning". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Intercept X Endpoint and Check Point Harmony Endpoint, whereas Trend Micro Apex One is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Smart Protection and CrowdStrike Falcon. See our Bitdefender GravityZone EDR vs. Trend Micro Apex One report.
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