We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"We find it extremely effective. We probably have over 500 endpoints, and we have not had any reports of viruses since we have installed it. It is very reliable."
"It has a lot of things for Malops detections."
"They can improve their support a little bit. We've had some issues with some of the installations in terms of getting the installation, configuration, and flows correct, and sometimes, their support is not as simple and easy to deal with as we'd like."
"Their support needs improvement. We have to chase the Customer Success Manager a lot to get things done. It should have more features in terms of portability. It should be more scalable on other endpoints such as mobile devices and BYOD."
Managed detection and response (MDR) services identify and limit the impact of security incidents within a customer’s environment.
This service leverages 24/7 monitoring, technologies deployed at the host and network layers, advanced analytics, threat intelligence, and human expertise in incident investigation to remove threat actors from customer environments.
BlackBerry® Guard is a subscription-based managed detection and response (MDR) service that merges the BlackBerry® AI cybersecurity platform with 24x7 support from best-in-class incident responders and prevention experts. BlackBerry Guard enables security teams to focus on key security initiatives—not recovering from breaches.
Bitdefender MDR is ranked 16th in Managed Detection and Response (MDR) with 1 review while Blackberry Guard is ranked 18th in Managed Detection and Response (MDR) with 1 review. Bitdefender MDR is rated 9.0, while Blackberry Guard is rated 8.0. The top reviewer of Bitdefender MDR writes "Extremely effective against malware, absolutely scalable, and very easy to deploy". On the other hand, the top reviewer of Blackberry Guard writes "Reasonable price, scalable, useful for Malops detections, and helpful for layered defense". Bitdefender MDR is most compared with Sophos Managed Threat Response, Secureworks Red Cloak MDR, Rapid7 MDR, Arctic Wolf AWN CyberSOC and Red Canary MDR, whereas Blackberry Guard is most compared with CrowdStrike Falcon Complete and CRITICALSTART.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.