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Most Helpful Review
Find out what your peers are saying about Cisco, Netskope, Palo Alto Networks and others in Cloud Access Security Brokers (CASB). Updated: July 2021.
522,281 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy.""The weekly reportings are great. The investigation is super and the application management is equally great.""It's very stable, reliable and does its job.""What we like most is security and how easy it is to integrate with other appliances.""Provides dependable DNS monitoring of external devices."

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"The solution is very good when it comes to securing us against data leakage, because of the other proxy. It also has API scanning or data at rest. It inspects data in motion, which is the proxy, and then it has the data at rest, which is the API scanning. We can inspect for anything we want: file fingerprinting, PHI-sensitive data, PCI-sensitive data. It does not matter. We can usually find it and block it in transit and do our remediation with it. It could either be block, encrypt, or allow and watermark the file to follow it and see where it goes. It allows for those different scenarios.""The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications.""The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much.""We are able to verify what is getting saved out onto the cloud. It allows us to have some DLP rules, since we have to be HIPAA compliant. If some personal health information has been uploaded to Office 365, then we are able to detect that sort of thing and account for it. We have set up rules to prevent people from doing that.""The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks""The initial setup was straightforward, which was a huge win. That mostly goes to the fact that they are agentless. We didn't have to sit there deploying thousands of agents and all the things that go along with that type of deployment. We were up and running very quickly."

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"The biggest value of ISE is that it can get so granular with gaming systems, versus IoT and BYOD.""Using this solution gives us the ability to allow proper access to the network.""The features that do work, work well, and we use it on a daily basis.""The feature that I most like is that it can notify me whenever someone plugs in their device, which is not allowed. I get notifications for new laptop devices. I think the user interface looks good compared to previous versions.""The solution cuts down on the repercussions of getting malware or ransomware.""The implementation is very simple.""The user experience of the solution is great. It's a very transparent system.""The most valuable feature is the integration with StealthWatch and DNA as one fabric."

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Cons
"I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""They need to improve analytics so they report on more of the specifics of user activity."

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"I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge.""Their new SASE (secure access service edge) product would have been the one thing I would have requested. Now that they have that platform, I'd like to see it as integrated and seamless as possible with the core product. That's what they're working towards and that's where we're seeing the advancements.""Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it takes a little bit more doing. Any amount of efficiencies here would help.""In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I see as a negative.""Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There didn't seem like there was the right level of communication within the Bitglass organization. Once we brought the issues up at a higher level, then they were resolved."

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"I'd like to see an easier way to upgrade to larger versions, as well as more best practices that are easier to locate on their support page.""There should be a single button that can be pressed to dismiss all of the alarms at once.""The interface is not very user-friendly and it is not simple to use.""The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily.""The solution can lag somewhat as we have a large database.""The web interface needs improvement. The new web interface that they have is not as easy to manage and we find it to be very slow.""I'm working from China currently and the only real issue is that, within the country, there's some concern around Cisco and its ability to offer the solution for the long term. As the United States has banned the Huawei version in their country, we feel there may be retaliation in ours and Cisco will get banned as a countermeasure from the government. The future of Cisco in China is in question. Our local partners are worried about the situation.""The ISE software needs to be improved so that it is easier to administer."

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Pricing and Cost Advice
"Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible.""There are three models for licensing with different feature sets.""I think it's worth the money.""The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

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"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it.""We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance.""Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing."

More Bitglass Pricing and Cost Advice »

"The SMARTnet technical support is available at an additional cost.""For the Avast virus scan, we pay around USD $95 per machine for five years which includes all updates and technical support.""The price for Cisco ISE is high.""The price can be lower, especially for subscriptions. It should be a lot cheaper to have a wide range of customers. The price should be comparable to competitive products like Forescout or Fortinet FortiNAC. Forescout is cheaper for customers looking for a cloud solution.""There are other cheaper options available.""The price is okay.""I think licensing costs roughly $2,000 a year. ISE is more expensive than Network Access Control.""I think the price is okay."

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Questions from the Community
Top Answer: The most valuable feature is the ability to block users from reaching places that they should not even try to reach has… more »
Top Answer: When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based… more »
Top Answer: One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of… more »
Top Answer: The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations… more »
Top Answer: We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance.
Top Answer: They need to mature the SmartEdge Secure Web Gateway (SASE) solution. It is still very early as a product based on… more »
Top Answer: The most valuable features are the NAC and the bundles that are available with Cisco ISE, such as Cisco ACS being… more »
Top Answer: The price of the solution is price fair for the features you receive.
Top Answer: The solution infrastructure configuration is complicated to set up. They have improved over the years but there is still… more »
Popular Comparisons
Also Known As
OpenDNS
Bitglass Next-Gen CSG
Cisco ISE
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

The Bitglass OmniTM multi-protocol proxy architecture ensures that all data, whether accessed from a managed or unmanaged device, is subject to the visibility and control required by the organization, while simultaneously preserving employee privacy across personal applications. Omni Agentless, Bitglass’ reverse proxy capability, leverages patent pending AJAX-VM technology to ensure application resilience. Competitive CASBs either rely entirely on cumbersome agent-based forward proxy solutions, or suffer from breakages and downtime as cloud providers update and change their applications.

Identity Services Engine is a security policy management platform that automates and enforces context-aware security access to network resources. It delivers superior user and device visibility to support enterprise mobility experiences and to control access. It shares data with integrated partner solutions to accelerate their capabilities to identify, mitigate, and remediate threats.
Offer
Learn more about Cisco Umbrella
Learn more about Bitglass
Learn more about Cisco ISE (Identity Services Engine)
Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
UNC-Charlotte
Aegean Motorway, BC Hydro, Beachbody, Bucks County Intermediate Unit , Cisco IT, Derby City Council, Global Banking Customer, Gobierno de Castilla-La Mancha, Houston Methodist, Linz AG, London Hydro, Ministry of Foreign Affairs, Molina Healthcare, MST Systems, New South Wales Rural Fire Service, Reykjavik University, Wildau University
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Computer Software Company6%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company25%
Financial Services Firm6%
Government5%
REVIEWERS
Healthcare Company25%
Financial Services Firm25%
Non Profit13%
Insurance Company13%
VISITORS READING REVIEWS
Computer Software Company57%
Comms Service Provider8%
Manufacturing Company4%
Retailer3%
REVIEWERS
Computer Software Company20%
Comms Service Provider17%
Government10%
Manufacturing Company10%
VISITORS READING REVIEWS
Comms Service Provider33%
Computer Software Company20%
Government8%
Financial Services Firm4%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise27%
Large Enterprise36%
VISITORS READING REVIEWS
Small Business12%
Midsize Enterprise23%
Large Enterprise65%
REVIEWERS
Small Business25%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business70%
Midsize Enterprise12%
Large Enterprise18%
REVIEWERS
Small Business30%
Midsize Enterprise25%
Large Enterprise45%
VISITORS READING REVIEWS
Small Business14%
Midsize Enterprise17%
Large Enterprise69%
Find out what your peers are saying about Cisco, Netskope, Palo Alto Networks and others in Cloud Access Security Brokers (CASB). Updated: July 2021.
522,281 professionals have used our research since 2012.

Bitglass is ranked 5th in Cloud Access Security Brokers (CASB) with 6 reviews while Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 22 reviews. Bitglass is rated 8.6, while Cisco ISE (Identity Services Engine) is rated 7.8. The top reviewer of Bitglass writes "Enabled us to go to the cloud while accounting for HIPAA and PCI compliance". On the other hand, the top reviewer of Cisco ISE (Identity Services Engine) writes "Streamlines security policy management and reduces operating costs". Bitglass is most compared with Netskope CASB, Microsoft Cloud App Security, Zscaler Internet Access, McAfee MVISION Cloud and Infoblox Advanced DNS Protection, whereas Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Forescout Platform, Fortinet FortiNAC, Fortinet FortiAuthenticator and CyberArk Privileged Access Manager.

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We monitor all Cloud Access Security Brokers (CASB) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.