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Cisco Umbrella Logo
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4,191 views|2,825 comparisons
Most Helpful Review
Find out what your peers are saying about Bitglass vs. iboss and other solutions. Updated: July 2021.
521,817 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy.""The weekly reportings are great. The investigation is super and the application management is equally great.""It's very stable, reliable and does its job.""What we like most is security and how easy it is to integrate with other appliances.""Provides dependable DNS monitoring of external devices."

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"The solution is very good when it comes to securing us against data leakage, because of the other proxy. It also has API scanning or data at rest. It inspects data in motion, which is the proxy, and then it has the data at rest, which is the API scanning. We can inspect for anything we want: file fingerprinting, PHI-sensitive data, PCI-sensitive data. It does not matter. We can usually find it and block it in transit and do our remediation with it. It could either be block, encrypt, or allow and watermark the file to follow it and see where it goes. It allows for those different scenarios.""The core CASB solution is the most valuable part. It allows us to put policies in place around which devices can log into our cloud applications. We have a policy that states that only company devices can access these cloud applications.""The biggest thing that I like about this product is that it's easy to use and teach. When we have somebody new starting to work with the product, it's easy to teach them. It's also easy to use the product as it does so much.""We are able to verify what is getting saved out onto the cloud. It allows us to have some DLP rules, since we have to be HIPAA compliant. If some personal health information has been uploaded to Office 365, then we are able to detect that sort of thing and account for it. We have set up rules to prevent people from doing that.""The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations. When people are trying to access the SaaS solution, it protects us from downloading any of that data and experiencing any type of attacks""The initial setup was straightforward, which was a huge win. That mostly goes to the fact that they are agentless. We didn't have to sit there deploying thousands of agents and all the things that go along with that type of deployment. We were up and running very quickly."

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"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot.""Technical support is pretty sharp and very responsive."

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Cons
"I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future.""The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.""It has happened in the past that Cisco Umbrella has denied us access to secure websites.""In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella.""They need to improve analytics so they report on more of the specifics of user activity."

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"I wish they would advance more into the endpoint DLP solution. Currently they do not do anything around endpoint, they're still strictly cloud-based. The forward proxy is really the only thing they do. What I would like to see them do is to scan machines, workstations and servers, for information we might not want on those machines. That would be huge.""Their new SASE (secure access service edge) product would have been the one thing I would have requested. Now that they have that platform, I'd like to see it as integrated and seamless as possible with the core product. That's what they're working towards and that's where we're seeing the advancements.""Integration into different multi-factor authentication tools. On their page, they tout Duo, but I don't use Duo. I use another vendor. Not that they don't interact, but it takes a little bit more doing. Any amount of efficiencies here would help.""In our environment, when an Active Directory password changes, we tend to have some latency issues with access. It takes about 15 minutes before that password is accessible through Bitglass after the change. That would be the major thing I see as a negative.""Initially, we had some challenges that Bitglass resolved quickly. The challenges were around communication. There didn't seem like there was the right level of communication within the Bitglass organization. Once we brought the issues up at a higher level, then they were resolved."

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"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle.""File integrity monitoring would be very advantageous as an additional feature."

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Pricing and Cost Advice
"Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible.""There are three models for licensing with different feature sets.""I think it's worth the money.""The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."

More Cisco Umbrella Pricing and Cost Advice »

"There is training involved. If you're going to add more people to it, such as cross train more of your group, there's a cost. Other than that, that's it. We have paid exactly what the invoices have said. We signed a three-year contract and not gone above it.""We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance.""Typically, the longer you price forward, the better off you're going to be. They have been very willing to work with us on pricing."

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Questions from the Community
Top Answer: The most valuable feature is the ability to block users from reaching places that they should not even try to reach has… more »
Top Answer: When talking about Cisco solutions in general there pricing model is horrible. For example, you can sell a Meraki-based… more »
Top Answer: One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of… more »
Top Answer: The solution’s AJAX-VM provides constant reverse proxy uptime. It has been very positive for our security operations… more »
Top Answer: We have our pricing by user. We do our pricing agreements annually. There are also additional costs for maintenance.
Top Answer: They need to mature the SmartEdge Secure Web Gateway (SASE) solution. It is still very early as a product based on… more »
Top Answer: Technical support is pretty sharp and very responsive.
Top Answer: The endpoint-type solution is an area that needs some improvement. They don't identify that they are a security risk… more »
Top Answer: My role is security solutions architect. I do the research for the customers. We are implementors and consultants. We… more »
Popular Comparisons
Also Known As
OpenDNS
Bitglass Next-Gen CSG
iBoss Cloud Platform
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

The Bitglass OmniTM multi-protocol proxy architecture ensures that all data, whether accessed from a managed or unmanaged device, is subject to the visibility and control required by the organization, while simultaneously preserving employee privacy across personal applications. Omni Agentless, Bitglass’ reverse proxy capability, leverages patent pending AJAX-VM technology to ensure application resilience. Competitive CASBs either rely entirely on cumbersome agent-based forward proxy solutions, or suffer from breakages and downtime as cloud providers update and change their applications.

The iboss Distributed Gateway Platform delivers web gateway as a service through its revolutionary architecture. Built for the cloud, iboss defends the modern, distributed organization more effectively and efficiently through a 100% subscription-based platform – eliminating expensive appliance purchases and providing financial predictability. The platform natively delivers consistent security policies to all users, locations, and devices, ensuring seamless protection across the organization. The iboss Distributed Gateway Platform also allows for drop-in replacement of existing legacy appliances without the need to rearchitect existing networks — creating a smooth transition to the cloud and providing immediate ROI.

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Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
UNC-Charlotte
Some of the world's largest financial services companies, REI, Urban Outfitters, Riverside Health Systems, Washington Redskins, Xerox, The Nutrasweet Company, Calimax, Chicago Public Schools,
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company9%
Comms Service Provider9%
Computer Software Company6%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company25%
Financial Services Firm6%
Government5%
REVIEWERS
Healthcare Company25%
Financial Services Firm25%
Non Profit13%
Insurance Company13%
VISITORS READING REVIEWS
Computer Software Company57%
Comms Service Provider8%
Manufacturing Company4%
Retailer3%
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider15%
Manufacturing Company7%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business37%
Midsize Enterprise27%
Large Enterprise36%
VISITORS READING REVIEWS
Small Business12%
Midsize Enterprise23%
Large Enterprise65%
REVIEWERS
Small Business25%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business70%
Midsize Enterprise12%
Large Enterprise18%
No Data Available
Find out what your peers are saying about Bitglass vs. iboss and other solutions. Updated: July 2021.
521,817 professionals have used our research since 2012.

Bitglass is ranked 4th in Secure Web Gateways (SWG) with 6 reviews while iboss is ranked 9th in Secure Web Gateways (SWG) with 2 reviews. Bitglass is rated 8.6, while iboss is rated 8.0. The top reviewer of Bitglass writes "Enabled us to go to the cloud while accounting for HIPAA and PCI compliance". On the other hand, the top reviewer of iboss writes "Great security, pretty stable, and has potential to scale". Bitglass is most compared with Netskope CASB, Microsoft Cloud App Security, Zscaler Internet Access, McAfee MVISION Cloud and Infoblox Advanced DNS Protection, whereas iboss is most compared with Zscaler Internet Access, Netskope CASB, Prisma SaaS by Palo Alto Networks, Forcepoint Secure Web Gateway and 40Cloud. See our Bitglass vs. iboss report.

See our list of best Secure Web Gateways (SWG) vendors and best Secure Access Service Edge (SASE) vendors.

We monitor all Secure Web Gateways (SWG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.