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Bitrix24 vs Eptica WCS Suite comparison

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Bitrix24 Logo

Bitrix24

Read 18 Bitrix24 reviews
881 views|611 comparisons
88% willing to recommend
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Eptica WCS Suite

106 views|93 comparisons
Comparison Buyer's Guide
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Buyer's Guide
CRM
March 2024
Executive Summary

We performed a comparison between Bitrix24 and Eptica WCS Suite based on real PeerSpot user reviews.

Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM.
To learn more, read our detailed CRM Report (Updated: March 2024).
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767,995 professionals have used our research since 2012.
Featured Review
Gabrielle Ugan
Highly customizable tool, but is very complex
Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook.... Read more →
Use Eptica WCS Suite?
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
  • "The pricing for this program is reasonable."
  • "We were using the free version which was really limited in terms of functionality."
  • "Licenses are cheap compared to other solutions."
  • "The cost is $2,500, which will be spread out over 18 to 24 months."
  • "Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."
  • "Price-wise, it is a very cheap solution."
  • "Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
  • "The product's pricing is okay for me. It is not expensive."

    • More Bitrix24 Pricing and Cost Advice →

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    Comparison Review
    Anonymous User
    WCS vs Hybris vs ATG - Feature Smackdown
    They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG Commerce. Feature comparison are always shallow and should not be taken at face value they serve a purpose and it is up to you to decide what best suits your implementation, I feel all three of these are excellent commerce products, they serve a different market segment and will continue to have a space for themselves for years to come. ...so at the end of the day you need to do your homework to see what best fits your needs.. IBM WCS(V7, FEP5) Hybris(5.0) Oracle ATG(10.2) Development Environment +1 Complexity associated with development is very high, The system resources required for running IBM RAD and associated WAS Runtime is highest among the three, Organizations are often forced to use VDI which slows down the developer productivity vastly. +3 Hybris probably ranks no. 1 in this category, the best in terms of supportability for lighter development environment, it can run in an eclipse environment with tomcat container +2 ATG development environment includes Eclipse, ATG Eclipse Plugin, JBoss JEE Environment +1 Works only on IBM Websphere Application Servers +3 Hybris Server… Read more →
    Questions from the Community
    What do you like most about Bitrix24?
    Top Answer:We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
    Read all 15 answers   →
    What is your experience regarding pricing and costs for Bitrix24?
    Top Answer:The solution's pricing is quite average and not expensive.
    Read all 13 answers   →
    What needs improvement with Bitrix24?
    Top Answer:Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much.
    Read all 15 answers   →
    Ask a question

    Earn 20 points

    Ranking
    11th
    out of 169 in CRM
    Views
    881
    Comparisons
    611
    Reviews
    15
    Average Words per Review
    481
    Rating
    7.5
    55th
    out of 169 in CRM
    Views
    106
    Comparisons
    93
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Comparisons
    Also Known As
    WCS Suite
    Learn More
    Bitrix24
    Eptica
    Video Not Available
    Overview

    Communication and collaboration tools
    Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

    Group task management
    Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

    Eptica WCS Suite platform is designed around a central Knowledge Base and Eptica Linguistic Services, an advanced linguistics technology system. Combined with powerful workflow, this ensures every incoming request is handled efficiently and consistently across all text based digital channels.
    Sample Customers
    mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
    Easyroommate, L'Occitane en Provence, Vivastreet, Ageas Insurance Solutions, Britannia Hotels Group
    Top Industries
    REVIEWERS
    Computer Software Company36%
    University9%
    Non Profit9%
    Financial Services Firm9%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider13%
    Government8%
    Retailer7%
    No Data Available
    Company Size
    REVIEWERS
    Small Business89%
    Midsize Enterprise11%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise15%
    Large Enterprise49%
    No Data Available
    Buyer's Guide
    CRM
    March 2024
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    767,995 professionals have used our research since 2012.

    Bitrix24 is ranked 11th in CRM with 18 reviews while Eptica WCS Suite is ranked 55th in CRM. Bitrix24 is rated 7.4, while Eptica WCS Suite is rated 0.0. The top reviewer of Bitrix24 writes "A highly efficient and scalable solution useful for patch management". On the other hand, Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM, whereas Eptica WCS Suite is most compared with .

    See our list of best CRM vendors.

    We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.