We performed a comparison between Bitrix24 and monday.com based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to use and very stable."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Bitrix24 is a user-friendly solution that is easy to use."
"The product is user-friendly."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The technical support was intuitive and had good documentation."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"It is nice that you can color code everything."
"Since I'm using it for a variety of purposes, not just project management, I can customize boards and workspaces based on the needs of that particular workflow."
"Monday.com is effortless to use. You can customize it to adapt to your needs and work style. The product is beautiful and intuitive, which makes the work enjoyable."
"Monday.com sends email notifications to keep us all on task. I love the email reminders asking me where I am with the assigned task and if I need some help. I have used this to get things done on time, and it also encourages me to acknowledge when I need some help because I have not been able to complete the task."
"Since Monday is so flexible, it allows us to maintain projects in our own way."
"Having all our stuff in one place, within one tool is extremely helpful."
"I especially like the dashboards where you can combine info from different boards into one."
"I mostly like automation and recently added custom automation so we can brainstorm and find the best fit for our particular use-case."
"We didn't have the ability to customize the solution."
"I would like to see improvements with Bitrix24's marketing automation."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"Bitrix24’s interface needs to be improved."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"There are some bugs in the mobile system."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"The solution’s performance could be made faster."
"Opening up a task and adding content/updates could be a little more organized visually."
"When replying to colleagues, it would be useful to see the formatting options (bold, bullets, etc.)."
"I would love to be able to hide rows visibility. Currently, this is only available for columns."
"I have never not found a feature I want."
"The product can be improved by adjusting some of the ways in which the "boards" work."
"It would be so cool to have live chat with team members when needed instead of having three different apps for work-related tasks."
"A message center that is similar to texting or Facebook Messenger would be useful."
"monday.com is missing a few features but not many. For example, let's say you're working on a global project for a marketing campaign, and you have the video team working on it. Maybe the video team only wants a board that shows the packages that are related to them, but you cannot do that on monday.com. You can't have the same task in multiple projects."
Bitrix24 is ranked 11th in CRM with 18 reviews while monday.com is ranked 1st in CRM with 222 reviews. Bitrix24 is rated 7.4, while monday.com is rated 9.4. The top reviewer of Bitrix24 writes "A highly efficient and scalable solution useful for patch management". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and Microsoft Project, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM and Zoho CRM. See our Bitrix24 vs. monday.com report.
See our list of best CRM vendors, best Project Management Software vendors, and best Project Portfolio Management vendors.
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