We performed a comparison between Bitrix24 and Office 365 based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The technical support was intuitive and had good documentation."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"It's a very easy-to-use product."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Offers, a free version."
"Collaboration and CRM are the most valuable features of Bitrix24."
"I like Office 365's usability."
"I like that it is cloud-based, wherefrom any computer I can access my documents and continue working."
"OneNote is the feature I use the most. We also frequently use the Power Apps features."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"If you have a global solution, you can go from one product to the other very easily. And then you can share data between all the different tools of Office which is good because participation and sharing is very good. That's the most important aspect of Office 365."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic."
"The cloud service and Skype are the most valuable features."
"I would like to see improvements with Bitrix24's marketing automation."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The client interface is not very user-friendly."
"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."
"We have had some connectivity issues."
"The online applications have limited functionality compared to the local applications."
"Using Office 365 is not that flexible on some mobile devices, like Android."
"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."
"It needs improvements around its compatibility with non-Microsoft products."
"It could be more user-friendly for inexperienced people."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
Bitrix24 is ranked 11th in CRM with 18 reviews while Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews. Bitrix24 is rated 7.4, while Office 365 is rated 8.4. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM, whereas Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Dropbox.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
