We performed a comparison between Bitrix24 and Oracle WebCenter based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"It is easy to use and very stable."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"It's a very scalable solution and the performance is pretty good. The scalability, in my opinion, is the biggest advantage."
"A great solution for storing and searching large volumes of documents with easy access."
"Integration within the solution is very good."
"You can move workloads in between sub-servers so that you don't overload a portion of the server."
"Oracle integrates well with other products to cover Big Data."
"The WebCenter Content is its most valuable feature. After we update a document in WebCenter Content, it can be update automatically in our intranet."
"WebCenter's interface is very user-friendly."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"I would like to see improvements with Bitrix24's marketing automation."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"The client interface is not very user-friendly."
"We didn't have the ability to customize the solution."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"I would like them to add more Web 2.0 features."
"The solution should be offered in Persian. Right now, our version is in English, and there's a bit of a language barrier between the users and the product."
"This solution needs to support translation into the Arabic language."
"Does not seem to be totally compatible with Windows 10 as of our current version."
"Its functions need more stability."
"The speed of the backup should be enhanced."
"There are many document management systems that offer pretty much the same functionalities but at a lower price. The product as such is pretty good. However, the pricing is not comparable. They need to adjust their pricing to be more competitive on the market."
"WebCenter requires a lot of design effort to upload content to our regular system."
Bitrix24 is ranked 11th in CRM with 18 reviews while Oracle WebCenter is ranked 20th in Customer Experience Management with 12 reviews. Bitrix24 is rated 7.4, while Oracle WebCenter is rated 7.0. The top reviewer of Bitrix24 writes "A highly efficient and scalable solution useful for patch management". On the other hand, the top reviewer of Oracle WebCenter writes "Has a user-friendly interface but performance is not up to scratch". Bitrix24 is most compared with Zoho CRM, Asana, monday.com, Microsoft Dynamics CRM and HubSpot CRM, whereas Oracle WebCenter is most compared with Oracle Content Management, SharePoint, Adobe Experience Manager, WebLogic Suite and Liferay Digital Experience Platform.
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