We performed a comparison between Bitrix24 and SharePoint based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Collaboration and CRM are the most valuable features of Bitrix24."
"Bitrix24 is a user-friendly solution that is easy to use."
"I am impressed with the solution's ability to customize workflows."
"It is easy to use and very stable."
"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The data interpretation feature in Bitrix24 is good."
"The product makes it easy to manage lists, forms, searching, and security. One of the most valuable features is its integration with Active Directory."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"It offers an easy way to store unstructured content (.pdf, .doc, .xls, images) and to tag them with metadata."
"Staff training is reduced because learning basic SharePoint is not as complicated as an EDRMS."
"We can arrange all our documents on one platform and see the document's changes and edits."
"Document flows, storage, and numbering take off the actions for checking and assigning the numbering and running around with approvals and pre-approvals."
"Its configuration management ability is critical for document-based systems."
"The ability to have version control and co-editing is vital to our workflows."
"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"It would be great if colleagues could get alerts via email when they are assigned something."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"The client interface is not very user-friendly."
"The stability could be improved."
"The way to change the version of the files in SharePoint should be improved. The method of synchronizing files from local to the cloud can also use improvement."
"The areas of this solution that need improvement are the relationships between lists, cross-site web parts, and page-building tools."
"Flexibility and extensibility, above everything, could be improved."
"It will fully use your system resources."
"Search can be improved a lot because we are always trying to compare it with Google Search. Beyond that, it would be helpful to tag the documents."
"It should have a Google-caliber search ability and a model-based GUI."
"The integration with Outlook could be improved."
"SharePoint Online could improve the user interface and when modifying any of the user interfaces can be challenging. Additionally, there are challenges with the detail in the analytics user interface and the overall customization could improve."
Bitrix24 is ranked 11th in CRM with 18 reviews while SharePoint is ranked 1st in Enterprise Content Management with 146 reviews. Bitrix24 is rated 7.4, while SharePoint is rated 7.8. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, Box and WordPress.
We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
